Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to solve technical problems, build distribute systems, and automate operations at scale in support of the U.S. Government agencies

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them. You'd work with some of the best and brightest engineers in the industry, while also developing your skills and furthering your career within one of the most innovative and progressive technology companies anywhere.

Serverless is one of the fastest growing spaces within AWS and we are looking for technical leaders who share our passion to change the way the world computes. Serverless in Seattle builds and supports fully managed services, such as Lambda, API Gateway, Simple Workflow, Step Functions and internal services that power our cloud offerings. Our customers are able to build scalable, fault-tolerant production systems without thinking about the needed infrastructure, capacity management, or large scaling events. Many of the hard problems of distributed systems are abstracted away by our Serverless services, so that our customers can focus on solving their business problems.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities
- Participate in an oncall rotation to provide operational support for AWS services in Amazon Dedicated Cloud regions.
- Troubleshoot and diagnose failures in large distributed systems.
- Monitor the health of fleets, automating maintenance tasks, and reporting systems as needed.
- Dive deep and lead as a subject expert for operations of AWS Serverless
- Design and implement solutions that automate manual toil and enable higher team efficiency
- Partner with various AWS service teams to improve the operations of their systems and enable rapid region expansion.
- Innovate on existing and or invent new internal tools for builders at AWS for operations and management.

A day in the life
On a “typical” day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discover new opportunities to automate and be more efficient. They could be attending sprint planning to take on tasks to implement features on our internal tooling platforms that enable AWS operators to become more efficient. Every so often, engineers participate in design reviews for new systems on their team or partner teams.

About the team
As a Systems Development Engineer on the Serverless ADC Arbor team, you will contribute to a center of operator excellence, dedicated to fostering high proficient, innovative, and adaptable teams that drive efficiency, effectiveness, and agility across our organization. We leverage our software engineering skills towards operational problems to efficiently perform day to day operations as well as build and innovate automation and tools.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.