Systems Development Engineer, External Security Services, ESS-ADC
Amazon.com
The AWS Region Services team is hiring a cleared Systems Development Engineer to support cloud security services for the U.S. Intelligence Community. Our team is tasked with protecting the AWS infrastructure that is used by our National Security customers. Join our mission to help lead, deploy, and support the security systems that raise the security bar for the U.S. Government.
As a Systems Development Engineer on our team, you will be instrumental in managing the operational load to scale a massive & always-on distributed system, proactively automating away problems in order to improve the quality of service for our security operations customers.
If you thrive in operating complex systems, diagnosing and resolving the hardest corner case operations problems, please apply! Our systems engineers don't just solve problems - we look to engineer services to scale with lots of automation, decreasing effort along the way. We know that the really interesting problems are hiding inside this automation challenge.
You'll work side-by-side with our security engineers and service development teams to deploy and maintain the security information and event management (SIEM) platform they use every day. We have a lot of log data to process and we need your help! You'll implement mechanisms to drive our availability metrics up and our latency metrics down. We're need you to "think big" and ensure that we're set up to scale for the future. We need you to Invent and Simplify new operational tools to improve the velocity of our Security Operations service customers.
We're not looking for hands or button pressers -- we're looking for motivated individuals who want to scale security systems and change the way the business operates as a result. You need to be open to new challenges and willing to learn new technologies. In addition to using internal Amazon tooling, we are huge advocates for using public AWS services to build our platform, You should always be thinking, "how could this work without me involved" and then working to build those tools to achieve it.
If Arlington, VA:
This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches.
- Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices.
- Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR).
- Engineer Operational Improvements to reduce operational efforts to Keep the Lights On.
- Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolution
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About the team
ESS-ADC supports External Security Services (ESS) in Amazon Dedicated Cloud (ADC) regions. ESS services include GuardDuty, Security Hub, Inspector, Security Lake, Detective, and Macie.
As a Systems Development Engineer on our team, you will be instrumental in managing the operational load to scale a massive & always-on distributed system, proactively automating away problems in order to improve the quality of service for our security operations customers.
If you thrive in operating complex systems, diagnosing and resolving the hardest corner case operations problems, please apply! Our systems engineers don't just solve problems - we look to engineer services to scale with lots of automation, decreasing effort along the way. We know that the really interesting problems are hiding inside this automation challenge.
You'll work side-by-side with our security engineers and service development teams to deploy and maintain the security information and event management (SIEM) platform they use every day. We have a lot of log data to process and we need your help! You'll implement mechanisms to drive our availability metrics up and our latency metrics down. We're need you to "think big" and ensure that we're set up to scale for the future. We need you to Invent and Simplify new operational tools to improve the velocity of our Security Operations service customers.
We're not looking for hands or button pressers -- we're looking for motivated individuals who want to scale security systems and change the way the business operates as a result. You need to be open to new challenges and willing to learn new technologies. In addition to using internal Amazon tooling, we are huge advocates for using public AWS services to build our platform, You should always be thinking, "how could this work without me involved" and then working to build those tools to achieve it.
If Arlington, VA:
This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.
By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches.
- Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices.
- Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR).
- Engineer Operational Improvements to reduce operational efforts to Keep the Lights On.
- Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolution
A day in the life
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About the team
ESS-ADC supports External Security Services (ESS) in Amazon Dedicated Cloud (ADC) regions. ESS services include GuardDuty, Security Hub, Inspector, Security Lake, Detective, and Macie.
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