Description The AWS Region Services team is hiring a cleared Systems Development Engineer to support cloud security services for the U.S. Intelligence Community. Our team is tasked with protecting the AWS infrastructure that is used by our National Security customers. Join our mission to help lead, deploy, and support the security systems that raise the security bar for the U.S. Government. The ESS-ADC team supports External Security Services (ESS) in Amazon Dedicated Cloud (ADC) regions. ESS services include GuardDuty, Security Hub, Inspector, Security Lake, Detective, and Macie. As a Systems Development Engineer on our team, you will be instrumental in managing the operational load to scale a massive & always-on distributed system, proactively automating away problems in order to improve the quality of service for our security operations customers. If you thrive in operating complex systems, diagnosing and resolving the hardest corner case operations problems, please apply! Our systems engineers don't just solve problems - we look to engineer services to scale with lots of automation, decreasing effort along the way. We know that the really interesting problems are hiding inside this automation challenge. You'll work side-by-side with our security engineers and service development teams to deploy and maintain the security information and event management (SIEM) platform they use every day. We have a lot of log data to process and we need your help! You'll implement mechanisms to drive our availability metrics up and our latency metrics down. We're need you to "think big" and ensure that we're set up to scale for the future. We need you to Invent and Simplify new operational tools to improve the velocity of our Security Operations service customers. We're not looking for hands or button pressers -- we're looking for motivated individuals who want to scale security systems and change the way the business operates as a result. You need to be open to new challenges and willing to learn new technologies. In addition to using internal Amazon tooling, we are huge advocates for using public AWS services to build our platform, You should always be thinking, "how could this work without me involved" and then working to build those tools to achieve it. This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities - Operate within the team of peer engineers with lots of personal autonomy to solve complex systems engineering problems through innovative approaches. - Provide guidance on system architecture and recommend solutions in alignment with systems engineering best practices. - Calmly and quickly diagnose and fix critical system failures in high pressure situations to reduce Mean Time to Resolve (MTTR). - Engineer Operational Improvements to reduce operational efforts to Keep the Lights On. - Troubleshoot unknown-unknown problems into known-known root causes using your holistic knowledge of systems to break the problem down and isolate the cause(s); then drive them to resolution A day in the life Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Basic Qualifications - Experience in automating, deploying, and supporting large-scale infrastructure - Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust - Experience with Linux/Unix - Experience with CI/CD pipelines build processes - 3+ years of non-internship professional software development experience - Current, active US Government Security Clearance of TS/SCI with Polygraph Preferred Qualifications - Experience with distributed systems at scale Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116,300/year in our lowest geographic market up to $201,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.