Seeking a Leader for the Cloud Computing Operations team!

Would you like to drive the systems operations of the world’s largest scale cloud compute platform?



Amazon Web Services (AWS) builds and operates some of the largest internet infrastructure on the planet; providing companies of all sizes with an infrastructure web services platform in the cloud. With AWS, you can provision compute power, storage, database, and other cloud resources as your business demands them.

We are currently looking for a Systems Engineering and Operations Leader to help us grow our systems organization. You love to work with customers to execute projects and resolve issues. You are a believer in the dev-ops model of service engineering, and you are excited to run operations in an environment where developers don’t toss problems over the wall. And you are happiest when you are working with empowered, world-class engineers to meet world-class challenges. Finally, with your strong ownership bias, you have an infectious desire to continually improve how things are done.



In this role you will have the opportunity to:
- Lead the deployment and operation of AWS Elastic Compute Cloud (EC2) in regions with specialized security needs
- Report on the health of these services at an executive level
- Drive root cause analyses, and coach others on doing them, in collaboration with software development teams, as well as leading local development to improve operational performance
- Drive continual improvement in systems operations through tool building and automation
- Participate in the definition of the roadmap for our services - including brand new ones - in collaboration with our product managers, other development and engineering managers, and engineers
- Define and drive projects and report on their progress
- Meet with customers to develop relationships and clarify requirements and schedules
- Create and refine the staffing and support plan for these regions
- Collaborate with and learn from world leaders in distributed systems development and operations
- Work in an environment where operational excellence is truly the first priority, and where the degree of automation is astounding

The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.