It’s not just about your career or job title… It’s about who you are and the impact you will make on the world. Because whether it’s for each other or our customers, we put People First. When our people come together, we Expand the Possible and continuously look for ways to improve what we create and how we do it. If you are constantly striving to grow, you’re in good company. We are revolutionizing the way the world moves for future generations, and we want someone who is ready to move with us. **Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress, creating transportation solutions that move and improve the world. The freight portfolio features a comprehensive line of locomotives, software applications, and a broad selection of mission-critical control systems, including Positive Train Control (PTC). The transit portfolio provides highly engineered systems and services to virtually every major rail transit system around the world, supplying an integrated series of components for buses and all train-related market segments that deliver safety, efficiency, and passenger comfort. Along with its industry-leading portfolio of products and solutions for the rail and transit industries, Wabtec is a leader in mining, marine, and industrial solutions. Wabtec has approximately 27,000 employees in facilities throughout the world. Visit the company’s new website at:** **http://www.WabtecCorp.com** **.** **Scope/Job Objective** **The position reports to the Wabtec Logistics & Analytics (L&A) group and is specifically focused on the ongoing engineering, support, and project delivery of the Track IQ portfolio of products. With broad recognition as a leader in condition monitoring systems and associated technologies, Track IQ systems are installed on freight, heavy haul, and passenger rail networks across 20+ countries and 6 continents. Our IoT systems use leading-edge sensor technologies to acquire data from passing trains. Valuable insights on asset health are then extracted from the data using a combination of edge computing, signal processing, and artificial intelligence (AI) methods. With continuous investment through both organic growth and acquisition, we continue to develop market-leading solutions that meet the challenges of operating an efficient modern railway.** **Duties and Responsibilities** **Conceptualize, develop, test, and implement new features in the data acquisition, processing, and reporting software.** **Define, develop, and document system-level test plans and procedures.** **Contribute to the creation and upkeep of product documentation – design, engineering calculations, analysis** **Provide oversight and critical review of system-level design activities, including the integration of hardware, firmware, edge applications, front-end and back-end applications, and databases** **Lead technical discussions with potential and existing customers to extract user requirements and drive new product initiatives and product enhancements.** **Provide detailed engineering design reviews across mechanical, civil, electrical, electronic, and software disciplines.** **Prepare carefully considered customer-facing responses to technical queries arising through projects and ongoing support agreements.** **Handle customer technical requests requiring in-depth data analysis, data science techniques, vibroacoustic expertise, or detailed system knowledge (L3 support escalations).** **Provide advanced troubleshooting and fault resolution on our deployed systems requiring a detailed understanding of our data acquisition and processing pipelines.** **Work to improve automated system diagnostics and implement improved diagnostic reporting from our products.** **Ensure compliance of our products at a system level to relevant local and international standards.** **Define, implement, and drive our product roadmaps, and critically review the integration of new technologies into our product portfolio.** **Work with the service and support team to provide our customers with timely support and responses to their queries.** **Work with the Business Development team to support activities related to tendering, including technical assessment of tenders, preparation of tender responses, and supporting presentations, as required.** **Help instill a culture throughout the Track IQ business in line with the Wabtec values of Safety, Customer Focus, Continuous Improvement, performance optimization, Teamwork, and Leadership** **Help establish, improve, and maintain quality control processes, systems, and documentation** **Support Product Managers with technical inputs to product road maps and new product initiatives** **Qualifications and Skills** **Applicants must have (mandatory skills):** **PhD/Masters/Bachelor in electromechanical /electrical/mechanical engineering or equivalent proven industry experience in electromechanical engineering** **12+ years of relevant industry experience and domain expertise** **Detailed understanding of vibroacoustic phenomena** **Strong data analytics and signal processing expertise** **Advanced skills in the MATLAB programming platform** **Experience in system-level design, including the design of data acquisition systems and the selection and integration of appropriate sensors.** **Broad multi-discipline engineering knowledge and expertise** **Applicants will ideally have:** **Experience working with electromechanical and software systems.** **Experience working in the rail industry.** **Experience in customer-facing roles.** **The following skills/traits are essential:** **Clear, effective communication and English language skills, both written and oral** **Good personal management, organizational, and interpersonal skills** **Negotiation and stakeholder management skills** **Competency in the installation, setup, maintenance, and troubleshooting of software, electronic and mechanical systems.** **Competency in the use of Microsoft Windows operating system and the Microsoft Office suite of products** **Ability to create formal documentation: e.g. information request responses, quotations, work instructions, product documentation** **The ability to work under the pressures of weekly, monthly, and project deadlines.** **Customer focus – a work ethic where the customer is put first and responses to customer queries, issues, and support needs are focused on** **Organization – dedication to planning, implementing, following, and enforcing quality processes** **Relationship building – ability to develop and maintain internal and external relationships** **An enthusiastic attitude to hard work, learning new skills, and going above and beyond to achieve customer satisfaction** **The following skills are useful but may be developed during the natural course of work or in targeted training courses:** **Competency in the following software and computing disciplines:** **AutoCAD, SolidWorks and Altium CAD packages** **SQL, Java, C, Python programming languages** **Installation, configuration and maintenance of server systems** **Technical knowledge of Track IQ systems architecture, functionality, output, and data interpretation** **Who are we?** Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems. Wabtec is focused on performance that drives progress and unlocks our customers’ potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! http://www.WabtecCorp.com **Our Commitment to Embrace Diversity:** Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated. To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world’s brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better. We believe in hiring talented people of varied backgrounds, experiences, and styles… People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.