Compensation Range $115,000-$130,000 / Year Position Overview: You may know us for our huge menu of delicious food…and for being recognized by Fortune Magazine as one of the “100 Best Companies to Work For®” eleven years in a row! What you may not know is that we are a company driven by technology. Reporting to the Director, Technical Services, you will work with a team of seven at The Cheesecake Factory support center in Calabasas Hills, CA. As a Systems Engineer, you will play a key role in supporting the daily operations and systems infrastructure services for both our corporate and restaurant locations across a global $3.4 billion public company with over 300 full-service restaurants and more than 47,500 staff members. You’ll thrive in this position if you are: An Effective Communicator: You convey technical information clearly and professionally, tailoring it to your audience. Technically Savvy: You keep up with the latest developments in technology, especially in systems engineering. Detail-Oriented: You’re meticulous with details and prioritize effectively in a fast-paced environment. A Problem Solver: You approach complex issues logically and find solutions efficiently. A Strong Collaborator: You work well with cross-functional teams, building trust and credibility. Here’s more of what you’ll get to do: Here’s what you’ll get to do: Participate in Infrastructure Planning: Design and implement enterprise-class systems infrastructure for critical applications across a global environment. Develop continuous improvement strategies for Corporate and Restaurant services. Troubleshoot and Analyze: Partner with cross-functional teams to diagnose and resolve complex infrastructure issues, providing root cause analysis and solutions for continuous improvement. Monitor and Optimize: Oversee proactive monitoring, capacity planning, and performance analysis for server, cloud, and storage environments. Working with team and management to Develop Technology Roadmaps: Create short- and long-term plans for systems engineering and present proposals to senior leadership. Support and Mentor: Act as Level 3 support for escalations and provide training to junior staff. Maintain Compliance: Ensure systems meet security standards, including PCI and SOX compliance, and maintain clear, up-to-date systems documentation. What we require: 6+ years of Systems Engineering experience with Windows Server (2008/2012/2016) in VMware, Active Directory, and core infrastructure (e.g., PKI, Okta, SAML). Experience in AWS or Azure with multi-cloud environments strongly preferred. Proficiency in systems automation (PowerShell, Shell Scripting) and management tools like SCCM and Solarwinds. Networking Knowledge in DHCP, DNS, VPNs, and Firewalls, with experience in VMware NSX as a plus. Expertise in Microsoft Intune and Azure AD for mobile app management and Office 365. Excellent communication skills for conveying technical information to diverse audiences. What we prefer: Bachelor’s degree in engineering, computer science, or related field (or equivalent work experience). Experience with multi-cloud and hyper-converged platforms, along with SCCM, Puppet, Chef, and vCloud Automation. What we offer: Vacation and sick time Medical, Dental & Vision 401K with company match Tuition Reimbursement 25%-35% discount when dining as a guest Annual stipend for dining in our restaurants About the Company: Recognized as a Fortune 100 Best Companies to Work For® since 2014, The Cheesecake Factory Incorporated is a global $3.4 billion public company with 47,500 staff members across more than 300 casual dining restaurants, including The Cheesecake Factory, North Italia, Grand Lux Cafe and Fox Restaurant Concepts. Internationally, 30 The Cheesecake Factory restaurants operate under licensing agreements. Our Bakery division creates over 35,000 delicious cheesecakes per day and other baked products for our restaurants, international licensees, and third-party bakery customers. We offer a people-centered culture and are committed to creating an inclusive workplace for all. We welcome applicants from a wide variety of identities, ideas, perspectives, and experiences, and encourage individuals from underrepresented backgrounds to apply. #SoCheesecake #LifeAtCheesecake The Cheesecake Factory Incorporated is an Equal Opportunity Employer and offers reasonable accommodations to job applicants with disabilities.