Systems Engineer
Kforce
Kforce has a client that is seeking a Systems Engineer in Clearwater, FL.
Essential Job Functions:
* Systems Engineer will provide IT Support relating to issues with internal systems and network infrastructures
* Provide support services for Microsoft related technologies: Windows Server, Exchange, etc.
* Provide support services for virtualization technologies with VMware
* Provide technical services and support at the network level: WAN and LAN connectivity, routers, firewalls and stitching
* Provide support for disaster recovery solutions
* Provide remote access solution support: VPN, Terminal Services, etc.
* Document maintenance for all computer systems and network infrastructures
* Communicate with customers and internal team
* Inform all of incident progress and notify them of impending changes and agreed outages
* Maintain service awareness and understanding of all organization key IT services, support tools, and techniques used to provide services
* As a Systems Engineer, you will maintain and monitor client networks
* Escalate service or project issues that cannot be completed within agreed service levels
* Document internal processes and procedures related to duties and responsibilities
* Assist with technical sales processes
* Enter time and expenses, work through a daily schedule, and enter all work as service or project tickets in CW
* Represent the company in a positive manner to customers and the community
* Mentor and assist Junior Engineers, as required
* All other duties as assigned
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