At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
SUMMARY
Working with general supervision, the Engineer, Systems is responsible for the planning, development, administration and support of client systems and applications in an enterprise environment. This position interacts with a manager several times a week, perhaps daily, to receive guidance and feedback. Many non-routine activities will require manager’s advanced approval.
This position will sit onsite 5 days per week in Grapevine, Tx.
ROLES AND RESPONSIBILITIES
Participate in planning and development of new client systems technologies / servicesPerform daily management, monitoring, and administration of client systemsProvision and deploy physical and client systems according to defined best practicesResolve basic issues related to area of expertise as they occurCollaborate with team members across ITParticipate in IT service management processesREQUIRED SKILLS AND EXPERIENCE
Bachelor’s degree with a regionally accredited program or 5+ years relevant work experience5+ years of relevant experience or 10+ years for educational equivalencyMust be available to work after hours and weekends as neededMust participate in an “on-call” rotation and accept calls after hours and on weekends to respond to the needs of a 24x7 support environmentManaging Office 365 services, including user lifecycle management, Exchange, Teams, and SharePointManaging single sign-on and multifactor authentication using technologies such as Okta and MicrosoftExecutive supportPREFERRED SKILLS AND EXPERIENCE
Experience in retailFull-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.