**Systems Engineer** **Position Overview** The Systems Engineer will support automation initiatives within operations in Bloomington/Shakopee. The role will focus on designing, integrating, maintaining and communication between systems such as an ERP, SCADA, MES, WMS, and internal software. Responsible for driving technical solutions that support system connectivity, automation, data analytics, and overall business operations optimization. This role offers an opportunity to take ownership of complex systems, drive process improvements, and lead technical initiatives that contribute directly to the success of business operations and production. **Essential Functions** (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) + **System Architecture & Design:** Design, plan, and develop system architecture that integrates multiple production and business systems for process optimization and automation, ensuring seamless communication between systems such as ERP, SCADA, MES, WMS, and other internal production tools. + **SCADA Development & Maintenance:** Design, configure, and maintain SCADA systems using Ignition software. This includes developing new SCADA interfaces, programming tags, and integrating new hardware for system expansion. Proficiency in Ignition modules (e.g., Alarm, History, Reporting, and Transaction Groups) is required. + **Software Tool Development & Programming:** Use advanced programming skills (SQL, Python) to develop software solutions, manage databases, and automate system processes. Develop non-product software and internal tools for business operations. This includes creating custom tools for managing and improving system performance, automation, and user interface for non-technical staff. + **Networking & Database Management:** Manage and troubleshoot network infrastructure, database systems, and web servers. Familiarity with networking protocols (VLAN/Ethernet/IP) and data communications equipment is required. Troubleshoot connectivity and data flow issues between systems. + **Automation & Process Improvement:** Lead the development of automation solutions within the production environment. Identify and implement automation opportunities to reduce manual processes and enhance system efficiency. + **Collaboration:** Work closely with global system owners, corporate IT teams, and business stakeholders to develop best practices, increase system capabilities, and drive business improvements. + **System Troubleshooting & Support:** Provide diagnostics for systems, databases, and software daily. Proactively resolve issues to minimize downtime and ensure smooth operations. Continuous improvement of system performance to reduce the need for support. + **Technology & Industry Trends:** Stay ahead of industry trends by researching new technologies, solutions, and best practices. Develop a roadmap for integrating emerging technologies and maintaining competitiveness in the market. + **Training & Knowledge Sharing:** Provide training for both technical and non-technical staff on new systems, software, and procedures. Share knowledge across teams to improve overall system understanding and effectiveness. **Competencies** (Knowledge and Skills needed for this position.) + **Leadership:** Lead through vision, fostering collaboration across teams and aligning system designs with business goals. Prioritize customer experience and operational efficiency in decision-making. + **Problem-Solving & Analytical Thinking:** Strong analytical skills for troubleshooting, data mining, and interpreting system performance data. Ability to think creatively to design solutions that address complex technical challenges. + **Collaboration & Communication:** Excellent interpersonal skills for working with cross-functional teams and stakeholders. Ability to explain complex technical concepts to non-technical audiences and deliver clear, concise technical reports and presentations. + **Continuous Learning & Adaptability:** Proactively seek new technologies, tools, and methodologies to stay ahead of industry trends. Embrace change and apply new knowledge to improve system performance and business outcomes. + **Self-Motivation:** Ability to work independently and take initiative to resolve issues or improve systems with minimal supervision. **Desired Qualifications** **Required Education:** + 2-year degree or associate’s degree in engineering or related field (computer science, robotics/electronics, IT technology, machining) or equivalent work experience. **Preferred Education:** + Bachelor’s degree in engineering or related field. **Preferred Experience:** + **Manufacturing, Regulatory Compliance** Medical device manufacturing experience. + **Programming Languages:** Knowledge of SQL, Python, and scripting languages for system integration, database management, and automation. + **SCADA:** Ignition software. + **Networking & Communication:** In-depth knowledge of networking protocols (VLAN, Ethernet/IP) and their use in transmitting data between systems and equipment. + **System Integration & Troubleshooting:** Expertise in integrating diverse systems (ERP, MES, SCADA, internal applications) and troubleshooting system and communication failures to ensure reliable operations **Travel:** Limited **Job Location:** Bloomington, MN (through mid-2025); Shakopee, MN (starting in mid-2025) **Working Environment:** Office and light assembly operations. **Physical Demands:** Sitting, standing, walking and support of assembly operations. No heavy lifting or strenuous activity **Position Type and Expected Hours of Work:** Full Time Exempt Onsite Standard business hours Monday-Friday position which may include some limited after production hours support. Please note this job description is not designed to cover or contain a comprehensive listing of activities, roles or responsibilities that are required of the employee for this job. Roles, responsibilities, and activities may change at any time with or without notice. **Equal Opportunity Employer** GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. GN Hearing openly supports and is fully committed to the recruitment, training and promotion of all candidates, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance. Founded in 1869, GN group today operates in more than 90 countries across the world and has more than 6,000 employees. **Pay Transparency Notice:** Depending on your work location, the target annual salary for this position can range from $80,000 to $90,000. In addition, you may be eligible for a discretionary bonus. Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. **E-Verify** GN Hearing / ReSound participates in E-Verify. View the E-Verify poster here. **Disability Accommodation** If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. \#LI-ReSound GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. **The GN-owned brands that are responsible for bringing these technologies to life:** + Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing) + Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/) + Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/) Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .