Job Summary:
Install, configure, and maintain communications and telecommunications systems, providing technical support and ensuring system performance and compliance.

Job Requirements:

Must be a US Citizen with a US SECRET Clearance Ability to travel domestically and internationally BS degree in Computer Science, Engineering, Computer Networks and Cybersecurity, or related IT field (or 6+ years of hands-on experience) Experience in installing, configuring, operating, and troubleshooting communications and telecommunications systems Experience with network and radio voice protocols and signaling (e.g., SIP, E/M, FXO/FXS) Knowledge of OSI network layers, TCP/IP, and routing protocols Experience with virtualization and containerization (e.g., VMware, Virtual Box) Experience with network monitoring and troubleshooting tools Basic knowledge of Cybersecurity policies and directives

Preferred Skills:

Experience with detailed technical writing, test generation, and related documentation Experience with functional and non-functional test methodologies and equipment (e.g., BERT, Oscilloscope) Experience with training customers on technical telecommunications systems Working knowledge of networking equipment and technologies (e.g, firewalls, routers, switches)

Job Responsibilities:

Install, configure, test, and maintain Cornet communications and telecommunications systems and related application software and system management tools Manage and troubleshoot customer installed systems and infrastructure Ensure high levels of systems performance, stability, availability, and requirements compliance in customer deployments Test, evaluate, and document systems for requirements compliance and potential issues; identify solutions and work with developers to implement fixes Write and maintain system testing and validation documentation to ensure system functionality, efficiency, and requirements compliance Interpret, define, and communicate customer requirements and standard operating procedures to engineering teams Liaise with vendors, engineers, customers, and other IT personnel for problem resolution Provide 1st, 2nd, and 3rd level technical and warranty support

Pay Details: $49.00 to $66.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance