Job Seekers, Please send resumes to resumes@hireitpeople.com  Systems Operations Engineer 
  PositionDurationRate/ SalaryLocationInterviewVisa StatusSys Operations Engr6 mos contract to hireSubmit best possibleItasca, ILPhone & Face to FaceCitizen, GC, EAD


This position will be responsible for providing Level 2 operational support for a broad range of information technology areas including Active Directory, Exchange, Citrix and Windows Servers.
 
 
List of Essential Duties
 Provide 2nd level support for Active Directory, Exchange, Citrix and Enterprise Microsoft Operating System-based serversMonitor, evaluate and troubleshoot existing Active Directory 2003/2008, Exchange and Citrix implementation(s). Develop and implement solutions for evolution, enhancement, issue resolution and tuning.Test patches and updates for Microsoft Windows servers on an on-going basisAdhere to strict Change management policy to ensure timely notification, testing and approval for all system and application related changes.Adhere to problem management practices that focus on root cause analysis and prevention of future problemsWork with the Service Desk to resolve user issues that have been escalated in a timely mannerPro-actively research and suggest ways to improve the efficiency of the Operating SystemsSupport on-call schedule and response to priority incidents as needed 
 Qualifications 
Required:3+ years of experience administering Microsoft Active Directory 2003/2008 domains for global organizationsWorking knowledge of Exchange 2003, 2007 and 2010 environmentsExcellent working knowledge of all aspects of Microsoft Operating systems and related productsExperience in building servers based on Microsoft operating systemsExperience with virtualization (VM Ware) and Citrix suite of products (Xen App & Xen Desktop)Thorough knowledge of Active Directory, DNS, WINS, DHCP, Server 2003/2008, troubleshooting tools such as performance monitorStrong Process improvement focusThe individual should be a self-starter, who can focus on the work to be performed and be able to work independently with little management supervisionThe individual must have strong communication skills, good interpersonal skills, ability to work within a large organization and possess excellent time management skillsFocus on Customers – Understands how specific actions link to customer impact; ensures the customer’s needs and impact on the business are at the forefront of all decisions and actions; maximizes customer satisfactionMinimum 2 years experience in a technical role managing Active Directory and Exchange services for a global organization 
Desired: 
 Bachelor’s degree in Computer Science, Computer Information Systems or related field or equivalent experience.Proficiency with Visio and Microsoft Excel.Experience managing Microsoft SQL Server 2003 and 2005, and IISExperience in architecture and design of Active Directory