Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible. Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong. **PURPOSE OF THE JOB** The purpose of the Systems Engineer III is to lead, plan, architect, and design ICW Group’s computing environment and infrastructure technologies to ensure properly administered and maintained in support of ICW Group’s business outcomes. This position exists to manage complex systems and optimize work-processes for the organization. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Provides lifecycle support for all infrastructure and computing systems from design, automation, capacity planning, troubleshooting, and maintenance. + Architects, implements, and manages various virtualization environments. + Leads and provides vision in the design of tools, processes and changes to automate the lifecycle of new software releases, systems, and system upgrades. + Contributes to DevSecOps initiatives by providing automation, reporting, and training to team members and organization resources. + Leads the effort in aligning monitoring and observability enterprise wide. + Identifies and enhances policies and procedures for the virtualized Windows and Linux environments. + Performs technical research and development to enable continuing innovation within the infrastructure organization. + Leads the design and implementation of account management processes using multiplatform servers, virtual hosts, network, back office, and lines of business, including SAAS applications. Performs troubleshooting expertise on systems. + Leads problem-solving and troubleshooting efforts that may involve vendors and other support personnel and/or organizations. + Provides escalated support for large enterprise network to include multiplatform servers, virtual hosts, SAS Applications, network, back office, and lines of business, including SAAS applications. + Troubleshoots and resolves complex technical issues related to ICW systems. Leads Engineering efforts. + Provides mentoring to new team members and trains current team members on new processes. + Facilitate problem solving by pro-actively escalating issues to management. + Participates in the interview and selection process for new systems engineering team members. + Partners with business and other IT teams to implement and maintain a systems business impact assessment to prioritize system recovery in the event of a failure. **SUPERVISORY RESPONISBILITIES** This role does not have supervisory responsibilities but may mentor or guide other system engineers. **EDUCATION AND EXPERIENCE** + Bachelor's degree from four-year college or university required in Computer Science, Information Technology, or related field. Additional experience may be considered in lieu of degree. + Minimum 10 years of related experience and/or training; or equivalent combination of education and experience required. **CERTIFICATES, LICENSES, REGISTRATIONS** Okta, EntraID, LogicMonitor, Ansible, Windows, O365, Linux, AWS, Agile, F5, ITIL certifications and preferred experience. Demonstrated professional growth and formalized knowledge attainment history. **KNOWLEDGE AND SKILLS** + Proven experience managing Windows and Linux environments through IAM and RBAC policies and platforms. + Experience in administration and performance tuning of load balancing (F5/BigIP). + Cloud experience, preferably in AWS. Strong Okta experience preferred. + Experience with Monitoring and Observability (LogicMonitor). + Experience with virtualization and containerization (VMWare, Nutanix, Docker, Kubernetes). + Demonstrated scripting and automation history (Python, PowerShell, Ansible, Shell). + Must be a strong logical and analytical thinker with attention to detail. + Solid working knowledge to find root causes of problems and quickly determine efficient solutions. + Ability to anticipate and mitigate risks. + Ability to work comfortably under high-stress situations and exhibits poise and focus. + Strong understanding of relevant business systems, operating systems, and servers. + Possesses an understanding of how software behaves to deploy, configure, and troubleshoot systems, and continuously optimizes system performance. **PHYSICAL REQUIREMENTS** This job operates in a professional office environment. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently will sit, stand, walk, and bend during working hours. Requires manual and finger dexterity and eye-hand coordination. Required to lift and carry up to 50 lbs. Requires normal or corrected vision and hearing corrected to a normal range. Ability to work overtime and at nights and weekends, as needed. **WORK ENVIRONMENT** This position operates in an office environment and requires the frequent use of computer, telephone, copier, and other standard office equipment. \#LI-TP1 #LI-HYBRID The current range for this position is $105,780.03 - $189,347.93 This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate, including experience, education and the location of the role and considers employees performing substantially similar work. **WHY JOIN ICW GROUP?** • Challenging work and the ability to make a difference • You will have a voice and feel a sense of belonging • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match • Bonus potential for all positions • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year) • 11 paid holidays throughout the calendar year • Want to continue learning? We’ll support you 100% _ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law._ At ICW Group we offer a work environment that encourages entrepreneurialism and celebrates success. Our team members are hands-on contributors who are given the opportunity to make an impact. It's our people who make us an employer of choice and the vibrant company we are today.