At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Amazon Security is looking for a driven professional to join its systems engineering team to manage the operation of our physical access control system (PACS), as well as help us automate a sustainable and robust architecture for future growth. Do you enjoy reverse engineering and diving deep on issues? As a system engineer, you will be responsible for the overall health of our service and provide excellent customer service to our partners. You will create availability and health metrics, monitor performance, perform regular system maintenance, and architect innovative solutions for running a PACS in a large distributed environment.

You will automate routine tasks enabling the team to be quick and agile. You'll be one of our experts in system automation. You’ll work closely with internal customers to understand their operational challenges and provide helpful solutions. You should enjoy digging deep to find answers, sometimes this will require reverse engineering existing solutions, a situation you thrive in.

This position will require participating in a 24/7 on-call rotation.

Amazon will provide relocation support for successful applicants relocating within the European Union.

Key job responsibilities
We primarily support Windows server, using HyperV for virtualization, but in recent months our scope of infrastructure expertise has broadened from bare metal hosts/VMs to solutions that run on Native AWS Services. Our team has a core function of ensuring Lenel application and system stability, often diving deep to trouble-shoot common issues, as well as anomalies, working closely with our partners. On a day-to-day basis, we strive for engineering and operational excellence through patching, and other security compliance activities, along with deploying scripting/automation solutions to build servers and monitor their performance.

A day in the life
In the coming months, we are looking to reduce tech debt by replacing legacy servers and upgrading our version of Lenel to increase system stability and support down-stream applications that rely on our service to perform with a higher level of availability. Engineers will have the opportunity to prepare our current systems for company-wide upgrade and design new automated deployment solutions, as well as refresh how we monitor. We also need to solve for improved methods of certificate rotation and license upgrades that are automated for our team and seamless to end-users.

About the team
AWS-SOC Systems Engineering (SE) team within AWS Security delivers physical security systems to enable our internal customers to execute their jobs safely, securely, and maintain trust. As our services grow and expand, we are doing the same with our team. We have a high degree of technical acumen but still learn every day in pursuit of providing the highest value to our customers. The most amazing thing about our team is the way we all enable each other for success and constantly strive to raise the bar in everything we do. Come build with us!

Diverse Experiences

Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why Amazon Security?

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.

Inclusive Team Culture

In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.

Training & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.