Job Description

Job Summary:  The Systems Installation Technician I is responsible for deploying corporate and store infrastructure and maintains asset information on deployed infrastructure.

Principal Duties:Learn and follow service delivery, installation and operating procedures.Document and publish service delivery installation procedures as appropriate; make recommendations on process improvements.Interface with Engineers, Architects and Call Center Associates as required.Install and deploy all new equipment and perform initial user orientation as required.Provide equipment moves, adds, and changes for the corporate and store technology infrastructure.Capture and maintain equipment asset management database.Escalate installation issues to the appropriate team as required.Provide first level support functions related to corporate and store technologies.Conduct inventory management for all IT related remodel, and project equipment located at the T+ C warehouse.Responsible to create and maintain RMA process for all IT equipment at Corp.Ensure all aspects of project implementation, support and maintenance are performed in a safe manner as outlined by Wawa’s Safety Team.Perform New Store and Remodel QA testing, document and communicate results.

Essential Functions:

Ability to work well individually as well as in a team environmentGood communication skillsGood customer service skillsAbility to work with little or no supervisionDetail oriented and good organizational skillsAbility to be on-call 24/7 when requiredAbility to drive 20 foot box trucks when requiredAbility to learn quickly and apply knowledge to new situationsAbility to travel to stores and training centersAssists in cross training others to ensure coverage and shared departmental knowledgeOffers technical expertise, feedback or advice as a valuable resource to others

Basic Qualifications:

Associates degree in IT or completion of related certificate program preferredFamiliar with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)Familiar with Microsoft Operating systemValid Driver's LicenseCompTIA A+ Certification or related certifications are nice to have

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292.

Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.