ASU is the largest state university and has for the last 3 years in a row been recognized by US News and World Report as the most innovative university.
The Executive Technology Support Team, (ETS) helps ASU create and maintain innovative technology solutions and services that advance learning and discovery at the University and is at the forefront of developing IT platforms and tools that add value to the student experience.
ETS Deskside Services is seeking a Systems Support Analyst to join our support team in Tempe, Arizona. As part of the ETS, the primary duty of this position is to provide endpoint support to faculty and staff by utilizing hardware, software, A/V, and troubleshooting expertise.
As with everyone in the ETS family, culture and communications are core responsibilities in this role. Performs a variety of activities necessary to provide desktop and software application support to end users to ensure proper and effective operations.
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, standing and walking; frequent physical demands may include stooping, bending, crawling under/around objects, reaching, lifting and pushing objects of varying weights up to 50 pounds; regularly required to work in cramped and enclosed areas and exposure to variations in temperature when deploying equipment. Regular review of completed tasks.
Bachelor’s degree in Information Technology or closely related AND two (2) years providing desktop diagnostic and trouble-shooting support; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. This is not a grant funded position and is not contingent on future grant funding.