Job Seekers, Please send resumes to resumes@hireitpeople.com

Job Responsibilities:

Serve as high level approver for specialized ServiceNow requests Confirm requests meet approval criteria and asset management requirements Inform submitters of proper requests required for desired services Work closely with NTT Service Technicians and Business Application & Technology staff to Provide some guidance for resubmitting ServiceNow requests correctly Review and update ServiceNow CMDB and DHS Asset Management inventories Promote asset management concepts and best practices Help facilitate Division office supply orders using state purchasing processes and procedures Address and escalate ServiceNow issues affecting daily operations Promote asset management concepts and best practices engaging user participation Update DHS Asset Management and ServiceNow inventories Pursue offboarded user hardware and wireless equipment returns Help track large scale technology product deliveries for Special Projects Work closely with internal and external clients to ensure overall success of Unit operations Identify hardware trends and report inventory discrepancies Maintain daily inventory summaries and weekly reports in MS Teams Provide status updates to Unit Manager

Requirements:

2+ years of professional work experience Proven ability to work independently and within a target driven cohesive team environment Ability to multitask in a fast - paced environment Strong work ethic, interpersonal, and communication skills Detailed oriented and exceptional critical thinking skills Proficiency with Microsoft Excel and MS Teams

Preferred Qualifications:

ServiceNow experience Hardware asset management knowledge

Experience required: 6-8 Years