SYSTEMS TECHNICIAN I-IV Print (https://www.governmentjobs.com/careers/longbeach/jobs/newprint/4820032) Apply  SYSTEMS TECHNICIAN I-IV Salary $24.78 - $46.57 Hourly Location City of Long Beach, CA Job Type Classified - Full-Time, Permanent Job Number H70AN-25 Department Technology & Innovation - (CL) Opening Date 02/07/2025 Closing Date 2/28/2025 4:30 PM Pacific + Description + Benefits + Questions DESCRIPTION Applications are available online beginning Friday, February 7, 2025, through 4:30 pm, Friday, February 28, 2025. SALARY INFORMATION: Grade I - $24.784 - $33.554 Hourly Grade II - $27.370 - $37.137 Hourly Grade III - $30.201 - $41.066 Hourly Grade IV - $34.259 - $46.567 Hourly EXAMPLES OF DUTIES Under supervision, operates, installs, troubleshoots, maintains, supports, and monitors computer and/or communications hardware and software or other electronic equipment; May operate computers, mainframes, servers, and peripheral equipment (e.g. tape drives, disk drives, high speed printer, memory, monitors, modems, etc.); May resolve end-user support calls or tickets for computers and/or communications hardware and software or other electronic equipment; May monitor the efficiency of operations and detect/correct job errors or equipment failures; May install, upgrade, configure and test computer hardware and software, peripheral equipment or other electronic equipment; May diagnose basic computer or network problems, determines causes or failures/errors and report information according to procedures; May repair or replace defective parts and/or contacts vendors to arrange repairs; May develop training documents and/or prepare reports/manuals for end users; May monitor the efficiency staff and provide training to build technical skills and problem-solving expertise; may serve in a lead or supervisory capacity; and performs other related duties as required. REQUIREMENTS TO FILE Candidates must meet Option A, B,orC to qualify: OPTION A. Successful completion of 12 semester/18 quarter college-level units in computer science, information systems, or a closely related field; OR OPTION B. Completion of a certificate program or technical school in computer science, information systems, or a closely related field or the attainment of a computer science/information systems-related industry-recognized certification; OR OPTION C. Six (6) months of full-time equivalent experience offering specific and substantial preparation for the duties of the position. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate a field of study and degree conferred date. Candidates who possess degrees from colleges or universities outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: + Ability to problem solve; + Ability to work collaboratively with people at all levels within an organization; + Ability to pay close attention to detail; + Ability to provide excellent customer service. Willingness and ability to work overtime rotating shifts, weekends and holidays. Some positions require an extensive background investigation. A valid driver's license, or the ability to arrange necessary and timely transportation for field travel, may be required for some assignments. SELECTION PROCEDURE Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period.Candidates meeting the minimum qualifications with applications received by February 21, 2025, will be placed on Test #01 established eligible list. Based on the number of applications received, the selection procedure may be changed. In the event a revision is necessary, the affected persons will be notified. If you have not received notification within two (2) weeks after close filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visitinghttps://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H70AN-25 ST:SR CSC 2/5/2025 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally. As a permanent employee, you are eligible to receive fringe benefits that include: · Medical and Dental Insurance · Life Insurance · Retirement Plan (P.E.R.S.) · Paid Vacation, Personal Holidays and Sick Leave · Deferred Compensation · Credit Union Membership · Free Bus Transportation (Long Beach Transit) · Flexible Spending Accounts · Free Employee Parking · Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). 01 INSTRUCTIONS:The purpose of these supplemental questions is to derive more specific information about your qualifications for this position. Applicants must clearly demonstrate their qualifying experience. These questions will serve as the basis for qualifying candidates for advancement into the selection process. Be specific and detailed in your responses. Resumes should be attached, but may not be substituted in lieu of the required application forms (i.e., responses should NOT state "see resume"). Please be advised that failure to answer required questions will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. The application, supplemental questionnaire, and attachments must be completed and received by the filing deadline. Proof of any required documents must be uploaded to the online application. Please be advised that failure to provide the required documents will result in an incomplete application and will jeopardize your opportunity to be placed on the eligible list. If you require assistance, please call our customer service line at (562) 570-6202 during the filing period between the hours of 7:30 AM through 4:00 PM, Monday through Friday or email civilservice@longbeach.gov and include SYSTEMS TECHNICIAN I-IV in the subject line.Do you understand the instructions for completing and submitting the application and supplemental questionnaire for this job? + Yes 02 REQUIREMENTS TO FILE:Applicants must meet the requirements Option A, Option B, OR Option C. Please select the minimum requirement you meet below andattach proof of degree(s) and/or transcript(s) and/or certificate(s). + A. Successful completion of 12 semester/18 quarter college-level units in computer science, information systems, or a closely related field (proof required)* + B. Completion of a certificate program or technical school in computer science, information systems, or a closely related field or the attainment of a computer science/information systems-related industry-recognized certification (proof required)* + C. Six (6) months of full-time equivalent experience offering specific and substantial preparation for the duties of the position. (proof required)*. + None of the options are applicable to my qualifications at this time. I understand that I must meet the criteria for either option A, B, or C to qualify for the position. 03 OPTIONAL:Do you have customer service and/or Help Desk experience? If yes, please include the following: 1) Employer Name 2) Your Job Title 3) Dates of Employment (mo/year to mo/year) 4) Total average hours per week 5) Duties performed for positions held. If you do not have this experience, please put "N/A" and continue to the next question. 04 OPTIONAL CONTINUED: Do you have experience using network monitoring software? If yes, please indicate what software and describe your experience in detail. If yes, please include the following: 1) Employer Name 2) Your Job Title 3) Dates of Employment (mo/year to mo/year) 4) Total average hours per week 5) Duties performed for positions held If you do not have this experience, put "N/A" and continue to the next question. 05 OPTIONAL CONTINUED: Describe your lead/supervisory experience. Including the following: 1) Employer Name 2) Your Job Title 3) Dates of Employment (mo/year to mo/year) 4) Total average hours per week 5) Duties performed for positions held If you do not have this experience, please put "N/A" and continue to the next question. 06 OPTIONAL CONTINUED: Please indicate which of the following areas below you have experience in: (check all that apply) + Equipment Installations in Vehicles + Troubleshooting Communications Equipment in Vehicles + Audio Visual (sound reinforcement) Systems + Power and Hand Tools + Bucket Truck Experience + Tower Climbing Experience + Installation of Video Surveillance Cameras + Two Way Radio Equipment + Cellular Modems + Intercom Systems + In-Building Public Address Systems (audio amplifiers /speakers) + Antenna Systems 07 OPTIONAL CONTINUED: This classification is used in the Technology and Innovation Department. Please choose the area(s) that you would like to be considered for below. You may choose more than one area. + Data Center + Radio Services + Network Services + Mobile Devices + Asset Management + Video Communications 08 ACKNOWLEDGEMENTSBy answering yes, I understand that proof of required documents must be submitted as attachments at the time of filing. I also understand that failure to submit all required documents at the time of filing will result in my application being considered incomplete. Proofs for this position may include: college transcripts/degrees and/or DD-214 Member 4 Form, if claiming veteran's preference. Please note that candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalency at the time of filing. For information on evaluation services:Education Evaluation Services (http://www.longbeach.gov/CivilService/Media-Library/Documents/Job-Opportunities/Education-Evaluation-Services/ ) + Yes 09 By answering "yes", I understand that the City of Long Beach utilizes electronic mail (email) to notify applicants of important information related to job applications submitted online through Governmentjobs.com. As an applicant, if I do not wish to receive emails from the City of Long Beach and decide to unsubscribe from email notifications and/or text messages, I may miss important information (i.e. employment opportunities) regarding the status of any job applications that I submit online. If you have questions or need clarification, please contact the Civil Service Department at (562) 570-6202. + Yes 10 By answering "Yes" and submitting this application, I certify the following:1) I have personally completed the information provided and it is accurate and complete to the best of my knowledge; and 2) I understand that any falsification may cancel any terms, conditions, or privileges of employment. I understand and acknowledge the statements above. + Yes Required Question Employer City of Long Beach Department Technology & Innovation - (CL) Address Civil Service Department 411 W. Ocean BL, 7th Fl Long Beach, California, 90802 Phone (562) 570-6202 Website https://www.governmentjobs.com/careers/longbeach Apply Please verify your email addressVerify Email