Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.
Job DescriptionSystems Technician III
Transform technology into opportunity as a Systems Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Systems Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team.
HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT
● Resolves technical requests from self-service tickets in support of internal and/or outside customers.
● Creates, deletes and modify customer accounts.
● Maintains and updates records and tracking databases.
● Alerts management to recurring problems and patterns.
● Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
● Must be able to multi-task and possess good communication and customer service skills.
WHAT YOU’LL NEED TO SUCCEED:
● Education: Associates of Arts/Associates of Science
● Required Experience: 3+ years of related experience
● Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
● Security Clearance Level: TS/SCI w/Poly
● Preferred Skills: Ticketing System, Active Directory, Customer Service
● Location: On Site
● Certification: Security+, A+ or Net+
● Shift: M-F 9am-5pm or 10am-6pm
GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from
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