Title: Systems Trainer
Location: ALTA is supporting a direct-hire opportunity working remote for a client from anywhere in the US to work CST hours

Summary:
Our client is looking for a Systems Trainer to join our team who organized, engaging, and relationship focused. This position is responsible for working with key stakeholders to create material, plan, and execute training for internal and external customers. These training will support product launches, improvements, and changes as they are released for customers. Additionally, the role will support training for new and existing customers on current systems along with specific business cycle training needs.

Responsibilities: Create Material – Prepare/modify material for trainings to ensure alignment with business needs. Identify ways to improve and streamline the training process.  Facilitate Trainings – Lead classroom and virtual trainings with systems demonstrations, applying appropriate instructional methods for the audience and topic. Engage learners, encouraging active participation in learning and perform frequent checks for learner understanding.  Manage Engagement - Monitor enrollments, maintain waitlists, and record completions/no-shows/scores through the LMS. Manage logistics and scheduling for virtual and traditional classroom learning.
  Required Qualifications:  A minimum of two years of relevant and progressive professional experience.  An associate degree in communications, business, or a related field, or the equivalent education and/or experience.  4-year bachelor’s degree preferred Experience with strategic customer focused system training. Demonstrated ability to communicate issues and recommendations persuasively and effectively to key stakeholders. Excellent written and verbal communication skills, including ability to develop and deliver. Any experience in the insurance industry would be helpful.

 

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, and MOUNTAIN, LTD., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.