Requisition ID: 207654 

Posting Locations: Charlotte 

 

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Our Secret Ingredient is our Teammates.

We offer great rewards, competitive pay, career advancement and growth opportunities.

Full Time Teammates are also eligible for:

Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance – Medical, Dental, Vision & Disability Basic and Supplemental Life Insurance

 

Refresh and Grow your Career with Us!

Job Overview

The Talent Acquisition Operations & Compliance Manager will focus on supporting the optimization of our Talent Acquisition operations. This position will lead the process, technology, compliance, and back-office operations of the Talent Acquisition function. The Talent Acquisition Operations & Compliance Manager combines technical, compliance, and teammate management to support our recruiting processes and ensure best-in-class candidate experiences. This role will report directly to the Sr. Manager Talent Acquisition.

Duties & Responsibilities

Management:

Manages and develops a Talent Acquisition Specialist team through effective coaching, performance management, and training to achieve company goals and deadlines Implements continuous improvement methods while maintaining customer focus Models company values and encourages team engagement Creates and maintains productivity dashboards to monitor KPIs and support hiring demands Collaborates with TA Management, Legal, and HR partners to implement training programs for TA Business Partners, Recruiters, and Specialists Reviews customer and candidate feedback through surveys to identify improvement opportunities

 

Technology:

Oversees vendor relationships and system integrations Administers myCAREER tool and coordinates with Talent Systems team on enhancements Manages existing technology tools and systems Provides input on new tool evaluation and implementation Monitors technology vendor costs and partnerships Maintains system documentation and user guides

 

Process:

Implements and monitors TA branding initiatives across myCAREER site and social media channels Coordinates with Marketing & Communications for content development Analyzes recruiting metrics and KPIs to identify operational improvements Executes process enhancements across the TA lifecycle Reviews sourcing and recruiting activities for effectiveness Implements improvements based on data analysis and team feedback Maintains and updates Standard Operating Procedures (SOPs) for TA processes

 

Compliance:

Conducts regular audits of TA compliance requirements Monitors background check and onboarding process compliance Implements compliance training programs Ensures documentation meets regulatory requirements Coordinates with vendors to maintain compliance standards Reviews diversity-specific metrics and results Knowledge, Skills, & Abilities TA processes and procedures to be used for training and onboarding of TA teammates. Working knowledge of compliance requirements including OFCCP, EEOC, Title 7, and local/state employment laws Demonstrated experience with recruiting tools, ATS systems, and candidate sourcing technologies Ability to document and maintain TA processes and procedures for team training and onboarding purposes Experience managing recruitment operations Contributes to workforce planning initiatives and supports implementation Assists with budget planning and monitoring Practical understanding of employment laws to maintain compliance with regulations and corporate policies Strong project management skills with ability to coordinate multiple priorities Demonstrated problem-solving abilities and analytical skills Experience managing and engaging remote team members Proven ability to execute operational plans and initiatives Minimum Qualifications Associate’s degree with 3 to 5 years of relevant experience Experience with applicant tracking platforms (Workday, SAP SuccessFactors, or similar) Strong organizational and project management skills Experience with HRIS systems and recruitment platforms Demonstrated ability to learn new technology systems quickly Strong attention to detail and process orientation Demonstrated analytical and critical thinking abilities Strong technical and operational capabilities Demonstrated proficiency in problem solving and strong communication skills Preferred Qualifications Bachelor's Degree Work Environment

Office environment

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status..