Founded in 1906, McLeod Health is a locally owned and managed, not for profit organization supported by the strength of more than 900 members on its medical staff and more than 2,900 licensed nurses. McLeod Health is also composed of approximately 15,000 team members and more than 90 physician practices throughout its 18-county service area. With seven hospitals, McLeod Health operates three Health and Fitness Centers, a Sports Medicine and Outpatient Rehabilitation Center, Hospice and Home Health Services. The system currently has 988 licensed beds, including Hospice and Behavioral Health. The hospitals within McLeod Health include: McLeod Regional Medical Center, McLeod Health Dillon, McLeod Health Loris, McLeod Health Seacoast, McLeod Health Cheraw, McLeod Health Clarendon and McLeod Behavioral Health.  

Essential Job Responsibilities/Expectations

Job responsibilities include those listed in competencies document Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values Remains knowledgeable of McLeod Health policies and procedures  Screening and evaluating applicants for vacant positions in assistance to the Recruiters Works closely with Recruiters and applicants to ensure that applicants are onboarded successfully Maintaining open communication with applicants relating to their start date or transfer date Ensuring all new hire and transfer files meet the requirements of the Survey Readiness team Assists with reporting needs, audits, all compliance surveys and government reporting as needed. Exceptional customer service is a critical function of this position.  Determines customer needs and deliver service using all available resources.  Communicates clearly via telephone, in person and through written and electronic media.  Must be able to handle multiple tasks simultaneously in a fast-paced officer environment while being detail oriented.  Assist employees and other customers to educate, inform and resolve related problems and issues.  Acts as a point of service contact for optimal service delivery.  Develops and maintains information, records and department files.  Assist with clerical and phone support for the department. Develop internal and external working relationships with managers, peers and/or subordinates to accomplish department and facility goals

Job Requirements

Qualifications/Training:

1-3 years of previous experience in a clerical/customer service position Proficiency in MS Office, including Word, Excel, PowerPoint and Access. An aptitude and adaptability to learn various software products.

Licenses/Certifications/Registrations/Education:

Minimum of a High School Diploma/GED from an accredited school required