Talent & Culture Manager
Rosewood Hotels and Resorts
Job Description OVERVIEW/BASIC FUNCTION:
Provides leadership, direction and guidance in all areas of Talent & Culture Department, ensuring that the activities support the accomplishment of hotel and department goals and objectives by recruiting, developing, motivating and maintaining a competent work force. Maintains a service and management philosophy which serves as a guide to respective associates.
RESPONSIBILITIES:
Formulate and administer the Talent & Culture policies and procedures within the Hotel. Ensure all management associates are familiar with local policies and procedures in handling Talent & Culture. Review the manual every six month to ensure all policies and procedures are updated and applicable to current operations. Ensure all correspondence addressed to Talent & Culture are responded to/acted on within established timeframes. Ensure implementation of all Talent & Culture SOPs at all times. Ensure the availability and maintenance of personal files for associates. Ensure maintenance and update of leave records for all associates to ensure that all leave credits are cleared within established timeframes. Ensure all associates / departments are informed of leave entitlements and consumption on a monthly basis by sending out summaries. Ensure that all associates leave credits are cleared within the year. Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel policy and procedures. Conduct interviews for line associates to supervisory level.
Provides leadership, direction and guidance in all areas of Talent & Culture Department, ensuring that the activities support the accomplishment of hotel and department goals and objectives by recruiting, developing, motivating and maintaining a competent work force. Maintains a service and management philosophy which serves as a guide to respective associates.
RESPONSIBILITIES:
Formulate and administer the Talent & Culture policies and procedures within the Hotel. Ensure all management associates are familiar with local policies and procedures in handling Talent & Culture. Review the manual every six month to ensure all policies and procedures are updated and applicable to current operations. Ensure all correspondence addressed to Talent & Culture are responded to/acted on within established timeframes. Ensure implementation of all Talent & Culture SOPs at all times. Ensure the availability and maintenance of personal files for associates. Ensure maintenance and update of leave records for all associates to ensure that all leave credits are cleared within established timeframes. Ensure all associates / departments are informed of leave entitlements and consumption on a monthly basis by sending out summaries. Ensure that all associates leave credits are cleared within the year. Ensure that the application, screening, interview and hiring process for all candidates is carried out in accordance with hotel policy and procedures. Conduct interviews for line associates to supervisory level.
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