At Freddie Mac, you will do important work to build a better housing finance system and you’ll be part of a team helping to make homeownership and rental housing more accessible and affordable across the nation.

Position Overview:

Are you looking for a dynamic opportunity to use your strong operational background within our HR division’s Talent/Recruiting team? Do you like to operationalize functions, systems and critical processes, optimizing them for efficiency and effectiveness? We are searching for a versatile Operations Specialist to join our exciting team supporting a broad range of operational processes, reporting/compliance and administrative HR functions.

Our Impact:

The Talent Operations Team consistently supports Freddie Mac’s overall Talent strategy by collaborating cross-functionally with our internal partners, vendors and HR teams. We perform primary recruiting operations including immigration and mobility administration, vendor management, new employee preboarding and onboarding, talent technologies and tools, and more. All the while, we prioritize outstanding candidate and employee experience throughout.

Talent on this team has strong administrative experience and top-notch knowledge of HR process and programs. They have a growth mindset, are comfortable with ambiguity and thrive in an evolving work environment. They maintain and operate from company policies and seek optimal ways of conducting work to increase productivity and to safeguard the company through compliance with employment laws.

Your Impact:

Support larger HR team to implement smooth, consistent and compliant candidate and employee experience related to HR system communications and workflows, employee data and payment processing, relocation, travel and/or immigration program administration, and technical system use. This includes some of the following:

Use HR technology platforms and systems to support talent advisors, provide reporting and enhancements, perform compliance reviews, performance updates and periodic audits

Maintain talent tool system performance and enhancements and vendor management

Deliver excellent experience throughout the total TA employee lifecycle activities from pre-boarding to welcome phases including employee queries.

Handle operational issues while collaborating with relevant partners for resolution

Generate reports and analytics related to programs and/or external requirements

Support administration of Immigration, Relocation and Referral Benefit programs.

Collaborate with broader HR team to enhance workflows and processes

Maintain confidentiality about crucial matters and employee personal data

Qualifications:

4 years of related work experience with critical HR lifecycle processes from applicant to onboarding

Current experience with Workday Recruiting Platform, Applicant Tracking system, Phenom CRM and other talent tools

Intermediate knowledge of Excel (pivot tables) and PowerPoint for use in crafting reports and spreadsheets, analyzing metrics and delivering presentations

High attention to administrative detail; proven problem-solving skills; experience with solving technical issues

Ability to identify process improvements, requirements and update guides.

Outstanding interpersonal and customer service skills, with the ability to develop and maintain positive relationships

Bachelor’s Degree or equivalent HR generalist experience

Keys to Success in this Role:

Ability to take ownership of tasks, projects and processes

Creatively solution for complex challenges and mitigate risks

Effective communication skills, including comfort in presenting to leaders and vendors

Ability and curiosity to master technical tools and convey implementations to partners

Analyze and organize acquired HR data with particular attention to accuracy and detail

At Freddie Mac, our inclusive and diverse culture drives our success and makes us a stronger company. Collectively, we are both leaders and collaborators who work together to meet our mission of Making Home Possible for families across the U.S.

Apply now and learn why there’s #MoreAtFreddieMac!

Current Freddie Mac employees please apply through the internal career site.

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others.

We are an equal opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by applicable law. We will ensure that individuals with differing abilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

CA Applicants:  Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit www.BountyJobs.com and register with our referral code: MAC.

Time-type:Full time

FLSA Status:Non-Exempt

Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site.

This position has an annualized market-based salary range of $76,000 - $114,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.