Are you an expert in banking process risks and tools and passionate about doing what is right for the client, for the bank and for your colleagues?
Do you like to educate others, encouraging high quality standards?

Would you like to sign-up for our Process and Quality Specialist WM (PQS) Talent Pipeline?

We’re regularly looking for Process and Quality Specialists to:

• be point-of-entry contact for queries about regulations, processes, tools and risk
• ensure a smooth information flow, organize and conduct trainings for new tools and processes to improve quality and enablement
• monitor risk reports, flag relevant issues to the team and escalate if necessary
• identify, evaluate and implement mitigation measures for client related or process/quality related topics, e.g. Account Openings, AML, KYC, BRM/BRS, pending items
• maintain the quality of client relationships by proactively delivering holistic solutions that address their needs
• collaborate closely with client advisors, client account managers and the desk heads, as well as various other internal departments