**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.** Need Help? (https://www.brainshark.com/bbandt/careers-site-faq) _If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)_ _(accommodation requests only; other inquiries won't receive a response)._ **Regular or Temporary:** Regular **Language Fluency:** English (Required) **Work Shift:** 1st shift (United States of America) **Please review the following job description:** Collaborate with Talent leaders to effectively manage centralized Talent technology and data in support of corporate and business strategy. Provide learning technology administration and execution services, including designing, implementing, and supporting learning execution strategies. Provide reporting insights for Talent needs, such as analysis of audiences for training assignments. Drive low to medium complexity technology projects to success. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Collaborate with all teams within the learning organization to execute training programs including designing program structures, building records, constructing and validating complex deployments. 2. Establish standards and procedures for handling employee questions, transactions and administration of learning programs. 3. Coordinate services with the learning teams, human resources information systems, and Enterprise Technology to ensure efficiency of operations, maintain system performance and data integrity. 4. Serve as the primary vendor interface to insure system performance meets operational standards, adoption of system releases and UAT, and Tier 3 resolution. 5. Use sophisticated analytical thought to exercise judgment and identify innovative solutions. 6. Work independently, with guidance in only the most complex and unusual situations. 7. Oversee development and execution of test plans to maintain quality of system processes and output and ensure procedural and testing / signoff documentation is maintained. 8. Act as liaison between lines of business and Enterprise Technology partners to ensure requirements are understood and met, and resources are appropriately allocated to projects. **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor’s degree in Business Administration, Information Technology, Computer Science and/or equivalent education and related training or experience 2. Five years of experience in learning management systems SAP SuccessFactors, Workday Learning, Adobe Captivate Prime, or other industry leading LMS 3. Working knowledge of SCORM and AICC for online learning, and minimal programming skills in HTML and SLQ queries 4. Sound and comprehensive understanding of business and organizational strategies and processes. Ability to interpret internal and external business challenges and implement best practices to improve products, processes or services 5. Ability to lead projects of significant complexity and risk exposure 6. Ability to exercise judgment in solving technical, operational, and organizational challenges and to influence others to adopt a new perspective 7. Sophisticated analytical skills and the ability to solve complex technical and business problems 8. Knowledge of the industry’s competitive landscape and an understanding of the market and factors that shape the industry, and minimum of two years of experience with industry-leading Learning Content Management Systems (LCMS) including Saba, Sum Total, Kenexa, Xyleme, as well as administration of Virtual Learning Platforms such as Adobe Connect and Webex **Preferred Qualifications:** 1. Master’s degree in Educational Technology, Information Systems, or Computer Science or equivalent 2. Experience with technology implementation project management 3. Previous experience in the banking industry 4. Previous experience working in an Agile environment 5. Experienced with learning or talent reporting applications **OTHER JOB REQUIREMENTS / WORKING CONDITIONS** **Sitting** Occasionally (Less than 25% of the time) **Standing** Occasionally (Less than 25% of the time) **Walking** Occasionally (Less than 25% of the time) **Bending** Occasionally (Less than 25% of the time) **Lifting** Up to 10 lbs. **Visual / Audio / Speaking** Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. **Manual Dexterity / Keyboarding** Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. **Availability** Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. **Travel** Minimal and up to 10% **General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site (https://benefits.truist.com/) . Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. **_Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace._** EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf) Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)