Major Activities
Manage and execute all aspects of high-volume, multi-version email campaigns, with a customer-first mindsetExecute day-to-day operational tasks, including content planning and creative briefing within a highly collaborative, cross-functional team, managing internal and external partners to deliver changes, and testing final content to ensure a positive consumer experience.Proactively learn about customer behavior and engage in understanding reporting and customer analytics that might influence email channel improvements.Keep current on email best practices & trends, such as data capture, relevant customer content, campaign analysis, and deliverability.Cover a variety of duties and tasks on a daily basis or as assignedOther duties as assigned
Minimum Education
Bachelor’s degree, preferably in Marketing, Communications, Advertising, or relevant experienceMinimum Type of Experience the Job Requires
2-3 years of Email experience (development/execution) within a marketing team environment, preferably in retailExperience managing high-volume, multi-version, and dynamic email campaignsOther
Ability to problem solve, manage multiple projects, and achieve successful business results rapidly.Superior project management skills with attention to detail and accuracyExcellent team player with the ability to bring innovative ideas to the organizationAbility to coordinate projects with both internal and external partnersCustomer-first mindsetExcellent verbal, interpersonal, and written communication skillsExperience with Salesforce Marketing Cloud and/or Movable Ink is a plusApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
To review a comprehensive list of benefits, please visit Michaels Benefits (MIKBenefits.com)
CO, CT, WA and RI only - To review pay ranges for the position you are applying for, please visit Michaels Pay Ranges - CO, CT, WA and RI. (MIKBenefits.com)
For 50 years, Michaels has been the best place for all things creative. We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth. From our Stores and Distribution Centers to Artistree and our Support Center, our best-in-class team is committed to delivering on our purpose to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster