Description As a Tax Expert, you'll play a key role in delivering expert tax guidance and preparation services to customers, specifically focusing on business tax returns for Partnerships and S Corporations. This role provides an exciting opportunity to contribute to the growth of our tax services while helping customers navigate the complexities of their business taxes. Responsibilities: + Prepare and manage complex business tax returns for Partnerships (1065) and S Corporations (1120-S). + Provide expert tax advice and full-service business return preparation, including filing and signature. + Assist customers with inquiries related to product features, software functionality, and tax calculations. + File tax extensions for clients as needed. + Create positive, high-quality customer interactions that foster trust and confidence. + Utilize professional resources and government websites to provide accurate and timely answers to customer queries. + Document customer interactions and maintain detailed records. + Work towards meeting and exceeding company key performance metrics and goals. + Participate in pilot testing, projects, and experience validations to improve customer service and product offerings. Requirements Requirements: + A minimum of 3 years of recent business tax preparation experience, specifically preparing federal and state tax returns (1065 and/or 1120-S) for at least 20 clients per tax season. + At least 2 tax seasons of personal tax preparation experience, preparing a minimum of 30 personal tax returns per year in a tax practice or retail setting. + Availability to commit to at least 20 hours per week during the tax season. + Bookkeeping experience, including books to tax preparation, is strongly preferred. + Experience preparing business tax returns for service industry customers is a plus. + Must possess or be able to obtain all related state licenses, certificates, permits, or bonds. + Active Preparer Tax Identification Number (PTIN) required. + Knowledge of Circular 230 and its implications for tax practice. + Strong technological proficiency, with a solid understanding of computer operations and tax software. + Excellent customer service skills, with the ability to communicate effectively through video and audio tools. + Exceptional verbal and written communication skills. + Strong critical thinking, problem-solving, and research skills, with a determination to resolve customer concerns. + Ability to work independently in a fast-paced environment with minimal supervision. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .