Job Overview:

Conducts a pre visit planning review for all patients on daily schedule. Obtains a high level of history from the patient including review of systems prior to them seeing provider. Performs a comprehensive health maintenance review and provides an oral report to the provider regarding patient history and chief complaint. Scribes documentation of the visit into the medical record by remaining in the exam room with the provider as the patient is treated. Enters all orders, including labs, imaging, medications, referrals seamlessly into the medical record. Reviews post-visit instructions with the patient and schedules their next appointment. Assists with gathering the data under the supervision of the provider. Administers treatments and medication under the direction of the provider. Monitors physician in-basket and returns patient phone calls. Other duties as assigned.

Job Requirements:

Graduate of an approved technical, professional, or vocational program 
Completion of a clinical externship (extensive clinical experience may be considered in lieu of formal clinical externship)
Certified Medical Assistant (CMA), or Registered Medical Assistant (RMA);
2-3 years experience Clinical 
Basic direct patient care in similar setting 
Excellent verbal communication skills and understanding of medical terminology are essential for success

Job Responsibilities:

Creates a professional and positive environment for all involved in the patience care process. 
Demonstrates flexibility and/or initiative in seeking or accepting additional assignments
Exhibits dependability in areas such as attendance, punctuality, and the timely performance of duties. 
Proficiently assists with medical procedures on adults and children. 
Maintains the safety and cleanliness of treatment area. 
Ensures that medical equipment isclean and sterile. 
Administers child and adult medications/immunizations. 

Other Job-Related Information:

Working Conditions:

Climbing - Rarely
Concentrating - Frequently
Continuous Learning - Frequently
Hearing: Conversation - Frequently
Interpersonal Communication - Consistently
Kneeling - Occasionally
Lifting <10 Lbs - Occasionally
Lifting 50+ Lbs - Rarely
Lifting 11-50 Lbs - Occasionally
Pulling - Occasionally
Pushing - Occasionally
Reaching - Occasionally
Reading - Consistently
Sitting - Rarely
Standing - Consistently
Stooping - Occasionally
Thinking/Reasoning - Frequently
Use of Hands - Frequently
Color Vision - Consistently
Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: 

Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service 
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone’s opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community