Work where every moment matters Every day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Team FacilitatorHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesAs part of a person centered care model this role will provide assistance to the case management team so quality care can be delivered in a timely efficient manner Must be highly organized able to multi task and have strong computer skills This role will collaborate with all team members to achieve exceptional outcomesJob DutiesCollaboration with peers across the regionsProcess improvement with providers and suppliersCommunication with referral sources vendors patients and all team membersEMR updates as necessaryReports to primary nurse supervisor physician social worker or therapist regarding casesConsults with physician regarding client needs and plan of care with pharmacies DMEDirects patient complaintsissues to appropriate personnelParticipates on agency committees and special projectsAttends and participates in in service education programParticipates in Team meetings and case conferences LEAN Daily Management process including huddles scorecards Visual Boards IDTUtilizes data management systems to manage patient documentation calculates and analyzes data from reports to ensure timely accurate compliance and month closeMaintains knowledge of and compliance with Federal State and accreditation regulations as well as Agency policies and proceduresSeeks consultation and guidance from supervisorMaintains productivity standardCoordinates agency service delivery and solves logistical problems for customers and clientsProvides client information to physicianrsquos offices and receives care plan changes via verbal ordersDocuments specific patient information including verbal orders from physicians transports verbal orders from physicianrsquos offices as neededIntervenes via telephone andor through the application of tele home care technology for patients communicates changes in health status of patients to appropriate cliniciansRefers callers to appropriate community resources or agency services when neededReceives and relays information between field staff physicians and other resourcesParticipates in quality assurance and quality improvement activitiesWork where every moment matters Every day almost Hartford HealthCare employees come to work with one thing in common Pride in what we do knowing every moment matters here We invite you to become part of Connecticutrsquos most comprehensive healthcare network as a Team FacilitatorHartford HealthCare at Home the largest provider of homecare services in Connecticut has been fulfilling our mission for more than years Our Person Centered Care Model allows our employees to learn and grow within our organization all while providing integrated support to the patient As part of Hartford HealthCare we leverage cutting edge technology to provide quality care in our clientrsquos home Most importantly our employees are appreciated for the real differences they make in both the lives of their clients and their clientsrsquo familiesAs part of a person centered care model this role will provide assistance to the case management team so quality care can be delivered in a timely efficient manner Must be highly organized able to multi task and have strong computer skills This role will collaborate with all team members to achieve exceptional outcomesJob DutiesCollaboration with peers across the regionsProcess improvement with providers and suppliersCommunication with referral sources vendors patients and all team membersEMR updates as necessaryReports to primary nurse supervisor physician social worker or therapist regarding casesConsults with physician regarding client needs and plan of care with pharmacies DMEDirects patient complaintsissues to appropriate personnelParticipates on agency committees and special projectsAttends and participates in in service education programParticipates in Team meetings and case conferences LEAN Daily Management process including huddles scorecards Visual Boards IDTUtilizes data management systems to manage patient documentation calculates and analyzes data from reports to ensure timely accurate compliance and month closeMaintains knowledge of and compliance with Federal State and accreditation regulations as well as Agency policies and proceduresSeeks consultation and guidance from supervisorMaintains productivity standardCoordinates agency service delivery and solves logistical problems for customers and clientsProvides client information to physicianrsquos offices and receives care plan changes via verbal ordersDocuments specific patient information including verbal orders from physicians transports verbal orders from physicianrsquos offices as neededIntervenes via telephone andor through the application of tele home care technology for patients communicates changes in health status of patients to appropriate cliniciansRefers callers to appropriate community resources or agency services when neededReceives and relays information between field staff physicians and other resourcesParticipates in quality assurance and quality improvement activitiesEducationLicensure middot Licensed practical nurse with a license to practice in the state of Connecticutmiddot Experience Two years of relevant experienceWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your momentEducationLicensure middot Licensed practical nurse with a license to practice in the state of Connecticutmiddot Experience Two years of relevant experienceWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this is your moment