Team Lead, Facilities
NTT America Solutions, Inc.
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Team Lead, Facilities is an entry level management role, responsible for providing daily operational support through the management and coordination of maintenance, repairs and office moves, as well as new buildings and expansion projects within the organization.
This role works under the guidance of facilities leadership and contributes to the fostering of a collaborative and high-performing culture across the facilities team(s) within their remit.
**What you'll be doing**
**Key Responsibilities:**
+ Manages the coordination of maintenance and repairs requests and ensures that all service requests are responded to and dealt with in a timely manner.
+ Manages the completion of daily building inspections and reports any findings to the relevant risk management team.
+ Manages identified non-compliance to maintenance standards to ensures adherence to the required health and safety standards.
+ Ensures that buildings, offices, and equipment are maintained to the required standards and that service levels are met.
+ Contributes to the build of new business facilities, by ensuring the most appropriate selection of sites.
+ Oversees the replacement of broken and depreciated tools and equipment.
+ Ensures that office equipment operates effectively with minimal unplanned downtime and maintains accurate records of the condition of equipment.
+ Manages the ordering of office furniture and following up on orders, payments and deliveries and is accountable for the management of stock and furniture in storage.
+ Liaises with existing tenants to assist with the coordination of routine and scheduled maintenance, repairs and renovations.
+ Responsible for operational management of the facilities team to achieve operational excellence.
+ Ensures the maintenance of the asset registers, ensuring records are kept of all permits, leases, correspondence with vendors as well as reviewing all contractor documentation.
+ Performs any relevant duties as required by management.
**Knowledge and Attributes:**
+ Displays excellent interpersonal skills used to deal effectively with internal and external stakeholders.
+ Excellent ability to exercise sound judgement and display the ability to deal effectively with conflict.
+ Excellent verbal and written communication skills.
+ Excellent organizational skills.
+ Customer service attitude.
+ Excellent ability to prioritize and manage multiple tasks simultaneously.
+ Excellent ability to make quick decisions.
+ Excellent project management skills.
+ Business and commercial acumen.
+ Excellent ability to balance delivery with agreed and contracted expectations.
+ Entry level people management skills.
**Academic Qualifications and Certifications:**
+ Bachelor's degree or alternative qualification Facilities Management or a related field.
**Required Experience:**
+ Seasoned experience gained in a similar role and preferably within a similar environment.
+ Entry level experience managing and leading facilities teams(s).
**Workplace type** **:**
On-site Working
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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