What You'll Do:

Review title searches daily to determine if title defects exist. Track account workflow to ensure compliance with legally required deadlines and provide trends/results to management.  Monitor performance and provide additional training as needed to loss mitigation team members.  Track and log all training events and ensure published job aids and procedure guides are up to date and in compliance. Track and resolve any title defects associated with origination or servicing transfers. Maintain a daily log of work performed and results to ensure department production needs are met. Monitor staff compliance to underwriting guidelines and job performance through periodic loan sampling and provide trends/results to management.  Monitor department inbox and respond to inquiries timely. Work collaboratively with business units and users to translate requirements into practical solutions. Prepare and present overview of department processes to Senior Management, internal/external audit, and investors as needed.  Attend internal and external business partner/vendor meetings, providing feedback and support to Supervisor/Manager. Function as the subject-matter expert for the department and provide professional and knowledgeable assistance, as needed. Perform other duties and participate or lead projects as assigned. Function as the back-up Supervisor for relief assignments in the absence of Supervisor. Act as witness for CMS notary as necessary Act as Notary for CMS document signings

 

What You'll Need:

Advanced knowledge of title review processes Knowledge of Microsoft Suite at an intermediate level preferred Strong organizational and prioritization skills Excellent communication skills; both written and verbal Excellent customer service skills; must be friendly, courteous, respectful, and express empathy when appropriate. Ability to interact with mid-level and senior management as an advisor on projects as well as function as a business level subject matter expert (“SME”).  Ability to make informal presentations, inside and/or outside the organization, speaking before groups. Ability to work in a fast-paced, team environment. Ability to compute, analyze and interpret complex statistical data and/or to develop forecasts and computer models for strategic planning. High school diploma or equivalent required; bachelor’s degree preferred. Four (4) or more years of title review and/or title curative experience.