UPMC Corporate Revenue Cycle is hiring a Team Lead to support the Insurance Collections department during business hours, Monday through Friday. This position will work out of UPMC Western Maryland with the ability to work a hybrid schedule after training.

This position will serve as a resource for billing office staff in areas including, but not limited to, coding, charge entry, payor guidelines, payment posting, and collections. This position will also function to assist supervisory staff in areas of workflow and day-to-day operations throughout the Billing Office.

Responsibilities:

Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Assist Supervisor in maintaining workflow to ensure that departmental goals are met. Assist employees with day-to-day questions, issues or problems. Assist in the interview process. Assist management staff with supervisory activities as directed, across all functional areas of the billing office. Assist management staff with supervisory activities as directed, across all functional areas of the billing office. Attend Annual compliance/HIPPA training as required. Collaborate with management staff to achieve improvements within the billing office. Conduct departmental meetings as required. Develop and maintain training materials and conduct training and mentoring sessions for new and existing staff. Develop and maintain training materials and conduct training and mentoring sessions for new and existing staff. Identify trends in payments, denials, charge capture, and cash posting that compromise the ability of the department to meet established goals. Identify trends in payments, denials, charge capture, and cash posting that compromise the ability of the department to meet established goals. Maintain current knowledge of all billing activities and collaborate with other department leads as necessary to facilitate departmental operations. Maintain current knowledge of all billing activities and collaborate with other department leads as necessary to facilitate departmental operations. Maintain strict confidentiality related to employee and patient records. Perform duties and responsibilities in a positive manner that upholds the management philosophy, policies and procedures of UPMC. Perform duties and responsibilities in a positive manner that upholds the management philosophy, policies and procedures. Perform essential functions of business office as needed.