All the benefits and perks you need for you and your family:

· Paid Days Off from Day One

· Student Loan Repayment Program

· Career Development

· Whole Person Wellbeing Resources

· Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift : Days

Location: 4200 Sun 'n Lake Boulevard Sebring, FL 33872

The community you’ll be caring for: AdventHealth Sebring

· Faith Based & Mission driven Facility

· Largest Employer in the County

· Surrounded by beautiful Lakes, Golf Courses and Florida’s oldest State Park

· Close knit community with a home town family feel

· 2 hours to just about any beach on either Coast

· Local arts scene froma museums and theaters to festivals and galleries

· Local restaurants with the authentic taste of Florida

· Near 100 clear, freshwater lakes. Ideal for swimming, boating and fishing

· Beautiful agriculture and farmland

· Sebring is known for motorsports and home to the famous Sebring International Raceway

· Nature and hiking trails

The role you’ll contribute:

Oversees the day to day operations of Patient Financial Services (PFS) assigned area to ensure effective control points are in place by protecting the financial standing of Florida Hospital. Monitors all encounters pending follow up with the appropriate departments, ensuring accuracy, and all claims and appeals are processed in designated time frame as determined by payor contract or department protocol. Ensures team success in meeting and exceeding accuracy and productivity goals set by PFS department. Specifically takes responsibility for patient satisfaction and employee engagement scores, meeting goals set by Florida Hospital and PFS department. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Adheres to Florida Hospital Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

The value you’ll bring to the team:

· Demonstrates through behavior Florida Hospital’s core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork as outlined in the organization’s Performance Excellence Program.

· May be required to participate in conference calls, review accounts receivable reports, and/or create reports to compile issues in order to expedite resolution of accounts. Coordinating with Insurance payers to ensure proper reimbursement on patient encounters.

· Reviews quality assurance reports with appropriate Leadership and staff. Creates, prepares and updates various weekly and monthly reports as assigned by Management within specified time frame. Analyzes and reviews statistical reports when requested by Leadership.

· Responsible for examining and interpreting contracts to ensure patient accounts are properly reimbursed. Trends and reports any issues to leadership or as requested.

· Specifically takes responsibility for patient satisfaction and employee engagement scores, meeting goals set by Florida Hospital and PA/PFS department. Promotes an atmosphere of open communication for staff at all times. Assists Customer Service with Patient concerns/questions to ensure prompt and accurate resolution is achieved.

Qualifications

The expertise and experiences you’ll need to succeed :

· A minimum of a High School diploma or equivalent

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Patient Financial Services

Organization: AdventHealth Heartland

Schedule: Full-time

Shift: 1 - Day

Req ID: 24044299

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.