JOB SUMMARY The Quality & Compliance Lead supports daily quality checks and compliance processes within the Olive Branch Distribution Center. This entry-level role ensures inbound and outbound products meet company standards, assists with issue tracking, and helps maintain vendor and process compliance. The position is ideal for a detail-oriented individual who is ready to grow in the areas of warehouse operations, quality assurance, and process improvement. JOB RESPONSIBILITIES Inbound & Outbound Compliance Support • Review incoming shipments for accuracy, damage, and compliance with packaging standards. • Help enforce vendor guidelines and report compliance issues to leadership. Quality Checks & Documentation • Conduct basic product and process audits based on quality standards. • Assist in gathering and reporting on key performance indicators (KPIs) like order accuracy and defect rates. • Document nonconformances and support follow-up investigations. Customer Issue Support • Track issues through internal systems (e.g., Jira) and support timely resolution by collaborating with other teams. • Communicate findings clearly to team front line leaders or managers. Team & Process Support • Support training efforts by reinforcing SOPs and quality standards with warehouse staff. • Serve as a helpful resource to operations and compliance teams on the floor. CORE SKILLS/COMPETENCY REQUIREMENTS Experience • 1–2 years of experience in a warehouse, logistics, or operations role preferred • Exposure to quality, inventory, or shipping processes is a plus. Skills • Detail-oriented and highly organized. • Strong verbal and written communication skills. • Basic knowledge of Excel, Google Sheets, or similar tools. • Willingness to learn internal systems (e.g., Jira, ERP/WMS). • Comfortable working in a warehouse environment. • Fork Lift Certification required. Education • High school diploma or equivalent required. • Associate degree or some college coursework in supply chain, logistics, or business preferred.