Team Leader, Commercial Insurance Specialty, Charlotte, NC 

We are looking for a strategic and dynamic leader to drive profit, growth, and market engagement of our $55M book of Commercial Insurance P&C business. This is an instrumental leadership role in our North and South Carolina marketplace.  The Charlotte branch represents an exciting business environment with a diverse group of distribution partners and business mix.

Responsibilities:

The Commercial Insurance Team Lead is responsible for the profit, growth, distribution, and sales management of the commercial book of business.   Key priorities for this role include underwriting guidance/expertise, portfolio management, marketing and agency relationships and sales and marketing acumen development.  

Specific responsibilities include: 

Profit and Growth: 

Accountability for total premium, retention, profitability, and expense management. Execution of underwriting strategies for new and renewal business including catastrophe management. Oversight of underwriting excellence throughout the department to ensure adherence to strategy, authority, and the achievement of satisfactory audit results. Management of underwriting referral process, enterprise process and coordination of accounts that fall outside of branch authority.

Sales and Distribution:

Assessment of the territory and identification of opportunities across all CI segments based on the industries represented in the region. New Business Pipeline development and management through the targeted use of CI tools (PROV1, CI Prime, Tracker 2.0) Development of sales and marketing strategies to ensure effective positioning of CI products and services. Collaboration with the Commercial Insurance Manager and Branch Manager to leverage producer relationships strategically and effectively. Primary responsibility for producer management, marketplace visibility, effective travel, and coordination with remote resources for the CI team. Coordination and execution of customer focus through stewardship and direct customer engagement.

Staff Development and Leadership:

In coordination with HR, accountability for developing a pipeline of talent to fill anticipated and unexpected vacancies. Consistent coaching and skill development for all CIS staff working in Atlanta market. Accountability for perpetuating a positive, collaborative, and diverse work environment. 

 

 

 

 Qualifications and Competencies:

7-10 years of insurance industry experienceA strong working knowledge of middle market P&C products and strategiesExperience with managing field distribution (broker, regional, independent agents, aggregators)Exceptional leadership skillsStrong technical/underwriting experience and backgroundMarketing/sales skills and demonstrated ability to build strategic relationships.Demonstrated ability to balance multiple tasks and priorities with flexibility and adaptability.Excellent written and oral communication skillsDemonstrated commitment to collaboration and teamwork.Budget/Expense Management and Project Management