Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance

Job Description

How will you make an impact?

Discover Impactful Work: Be a leader,  improve efficiency of established operational practices, support customer product mix, discover supply center customer expansions and continued process improvement.

What will you do?

 Lead the daily supervision of our customer site-based Supply Center Specialist personnel, enabling the team to consistently deliver high levels of customer service, ensure that Supply Center standards are met, and support the execution of the commercial strategy.  This role is remote based, requiring a minimum 50%-75% travel to our customer sites within the designated territory. 

Field and Customer Facing Support Activities:

Always represent Thermo Fisher Scientific throughout customer locations, professionally and positivelyAct as liaison between customer and Thermo Fisher ScientificConduct site audits and ensure completion of all Supply Center operational procedures: product mix optimizations, physical inventories, accurate branding and marketing, and all other operational practices.Identify any training needs and solutionsEvaluate execution of commercial strategyActively seek expansion of services within assigned territoryResponsible for complete employee lifecycle management: new hire selection and onboarding, identify, develop, and implement gaps in training, employee performance evaluations, 1:1s, team calls, and offboardingCollaborate with cross-divisional partners to improve operational initiatives: Supply Center optimizations, Supply Center engagement challenges, new product introductions, and any projects that arise.Develop, track, and trend business metrics. Communicate trends to proactively identify needs, expansion opportunities, and confirm efficiency of current personnel footprint.Discover barriers to execution that arise in a timely matter.  Supporting both internal teams and external customers.Write and coordinate SOPs to support the goals and objectives of the channel and the customerSupport, discover, and participate in PPI, to find a better way everydayMay perform other responsibilities as assigned by management

How will you get here?

Minimum education requirement is a BA or BS in business-related studiesMinimum of 2-year people leadershipPrior experience or education in operationsPrior experience leading a team and demonstrating LeadershipExperience in life science a plusProven analytical skills: data mining or database

Knowledge, Skills, Abilities

Strong analytical, operational, and marketing concepts with the proficiency to exercise judgment within generally defined procedures.Predominately works on tasks/duties that are diverse in nature using business knowledge.Proficient in Microsoft office (Excel, Word, Outlook, PowerPoint)Prioritization capabilities with an ability to see a task through to completion and meet expectations.Strong oral and written communication skill to provide appropriate informationApplicant will be encouraged to work independently with little instruction on routine work but more detail instruction on new assignmentsDiscover improvement opportunities and to set and meet ambitious objectives

Compensation

The salary range estimated for this position based in Washington is $59,400.00–$89,100.00.