Job Summary

We are seeking a dedicated Team Lead for our L&P division with 8 to 10 years of experience. The ideal candidate will have expertise in MS Office and a strong background in Annuities Policy Owner Service Annuities New Business and Annuities Agency Management. Experience in Life and Annuities Insurance is a plus. This hybrid role requires day shifts and no travel.

Responsibilities

Lead the team in delivering high-quality services in Annuities Policy Owner Service Annuities New Business and Annuities Agency Management.Oversee daily operations to ensure efficiency and effectiveness in all processes.Provide guidance and support to team members to achieve individual and team goals.Collaborate with cross-functional teams to streamline workflows and improve service delivery.Monitor and analyze performance metrics to identify areas for improvement.Develop and implement strategies to enhance customer satisfaction and retention.Ensure compliance with industry regulations and company policies.Utilize MS Office tools to create reports presentations and documentation.Conduct regular team meetings to discuss progress challenges and opportunities.Mentor and train team members to enhance their skills and knowledge.Foster a positive and collaborative team environment.Address and resolve any issues or conflicts that arise within the team.Communicate effectively with stakeholders to provide updates and gather feedback.

Qualifications

Possess a minimum of 8 years of experience in relevant fields.Demonstrate proficiency in MS Office applications.Have strong domain expertise in Annuities Policy Owner Service Annuities New Business and Annuities Agency Management.Experience in Life and Annuities Insurance is a plus.Exhibit excellent leadership and team management skills.Show strong analytical and problem-solving abilities.Display effective communication and interpersonal skills.Be adept at multitasking and managing multiple priorities.Have a keen eye for detail and a commitment to quality.Demonstrate the ability to work in a hybrid model.Be proactive and self-motivated.Show a strong commitment to customer satisfaction.Have a thorough understanding of industry regulations and compliance requirements.

Certifications Required

Certified Annuity Specialist (CAS) Microsoft Office Specialist (MOS)

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

Cognizant is a global community with more than 345,000 associates around the world. We don’t just dream of a better way – we make it happen. We take care of our people, clients, company, communities and climate by doing what’s right. We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.

Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.