Team leader - G&O Restaurant
Rosewood Hotels and Resorts
Job Description
• Ensures that minimum brand standards have been implemented. • Ensures that all Food and Beverage Essentials are implemented. • Responds to the results of the consumer audit and ensures that the relevant changes are implemented. • Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. • Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. • Assists in conducting monthly inventory checks on all operating equipment and supplies. • Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives. • Ensures that the outlet is kept clean and organized, both at the front as well as the back of house. • In the absence of Assistant Outlet Manager, conduct daily pre-shift briefings to associates on preparation, service and menu. • Assist to liaise with the kitchen and beverage department on daily operations and quality control if appropriate. • Performs the function of cashier and responsible for Micros cashiering procedure. • Balances cash and credit card charges and remittance of cash to Front Office Safe. • Makes necessary checks needed for specific events or functions. • Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods. • Assists with conducting monthly inventory checks on all operating equipment and supplies. • Assist to liaise and organize with Housekeeping Department that the cleaning schedules are strictly adhered to.
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