IN
8 days ago
Team Leader - Operations
Team Leader (Voice  Process) – No. of requirements : 1

 

Education              :   HSC /Grad

Experience            :   Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)

Need on papers as Team Leader

Background           :   BPO Experience

                Shift Window         :   24*7 Shift However majority of the shifts would be from 19:30pm to 11:30am

                Weekoff               :    Any 2 Rotational off)

            Experience Target :   Experience in handling team; have managed clients; hands on excel and people management skills

            Skills                    :   Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage

            Notice Period        :   Minimum 15 days or immediate

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