JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Team Manager for our Lease Administration department.

About JLL

We’re JLL— a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Sector overview

For more than two decades, Jones Lang LaSalle’s Lease Administration group has been setting the standard in quality real estate management by delivering flexible portfolio solutions through its comprehensive Lease Administration programs.  Lease Administration has dedicated resources that make this business unit one of the most sought after and successful services offered by the firm. In Poland JLL Lease Administration was established in 2006 and since then has grown to over 190 employees in 2018.

What we do? We centrally manage clients’ leases to help them make more strategic portfolio decisions, reduce costs and identify opportunities to renegotiate lease terms and rates.

​​​​​​​​​​​​​​​​​​​​​​​​​We can take responsibility for 20 leases or 20,000, gathering, monitoring and managing accurate data so clients’ resources aren't drained. Using JLL’s strict SOC1 certified processes, we manage lease data and help clients make sound decisions quickly. As the only global SOC1-certified lease administration service provider, we make sure clients don't miss critical planning deadlines or expirations. We identify opportunities to consolidate or dispose of underused assets. Clients are well-positioned to take advantage of every opportunity to maximize the efficiency and productivity of their portfolio.

Role Purpose

The primary objective of the role is to manage supervised roles / units to provide agreed level of services, defined by targeted KPIs in line with policies and procedures. This role is also responsible for supporting company growth by ensuring proper level of resourcing, proper level of knowledge within teams and by improving client service experience.

What this job involves:

Responsibility for overall employee life-cycle management: Recruitment, Development, Salary review, Promotion

People development and coaching through setting development plans and support learning activities.

Provision and assurance of relevant knowledge amongst team peers through effective assignment of tasks, ensuring knowledge transfer activities, monitoring and managing skillset in team.

Ensure quality communication across JBS teams and EMEA Corporate Solutions.

Ensure proper work time management of the team accordingly to defined policies and local regulations.

Provide regular feedback to team members

Take initiative to develop and maintain trust

Operational support of team members

Regular analysis of the KPI and resources planning including creation and execution of the proper action plans to reach target levels.

Ensure workload management to achieve service delivery on time.

Strong focus on the client relationship management via regular communication

Drive initiative and support JBS LA employees in their proactive approach to complete the tasks

Create action plans and minimize escalation risks basing on the ongoing feedback from the internal and external clients

Delivery of active support for JLL project initiatives

Desired skills and experience for this job

English Language – B2/C1, optionally other European language

minimum 4 years of experience with real estate, database or finance

Minimum 1.5 year of experience in managerial role

Master’s degree or other diploma proving skills in people management/real estate management

People Management skills

Strong communication and negotiation skills

Planning and organisational skills

Problem Solving skills

Analytical skills

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is an Equal Opportunities Employer and encourages applications from all sections of the community.

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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.