Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate, digitize, and transform the way more than 75 million people around the globe bank and shop in this hyper-connected, consumer-centric world. Join us in connecting people to commerce in this vital, rewarding role.
As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process for number of entities, including order processing and invoicing, while maintaining a high level of accuracy and customer satisfaction.
Responsibilities
Oversee and manage the complete Order to Invoice (OTI) process for the assigned entities Supervise and manage a team of OTI specialists Motivate, coach and develop team members, ensure appropriate training and knowledge level Monitor, interpret and report team key performance indicators (KPIs) Perform quality assurance checks to ensure adherence to the Group’s controls, policies and procedures Serve as key liaison with internal and external customers to obtain information and/or address service and process issues Support the team’s operational tasks if necessary (e.g. enter, track and manage customer orders in relevant systems and databases) Support internal and external audit requirements in relation to OTI process Drive continuous improvement and standardization of OTI process
Qualifications
Leadership skills: confident in leading meetings, drive for results, effective planning/prioritization, project and change management Sound knowledge of SAP ERP, especially modules SD and MM Fluent communication in Polish & English & Spanish/ Italian language University degree with a focus on finance, accounting, business administration or a related field 3+ years of relevant experience in a Shared Services environment Subject matter expertise in the Order to Invoice domain, with solid knowledge and understanding of processes around Order Capture and Management Ability to evaluate process effectiveness and determine appropriate improvements Willingness to adapt to changing processes and learn new tools and systems
We offer
Contract of employment Trainings from the first day of work Hybrid model work Insight and Knowledge of cutting-edge technologies Various options for personal development (career paths, internal recruitment, trainings, assisting ad hoc projects etc.) Possibility to use foreign languages on a daily basis Teamworking and supportive atmosphere Life insurance, private medical care, Multisport card 26 days of holiday regardless seniority.
About Us
Why should you join Diebold Nixdorf?
Brightest minds + technology and innovation + business transformation The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability.
–Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes**
We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - https://www.dieboldnixdorf.com/en-us/about-us/global-locations
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