Summary of Position

Team Members contribute to the success of Coffee Action West by preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace. Team Members will always maintain an environment that promotes Coffee Action West’s guiding principles.

Primary Responsibilities

Follow Dunkin’ Brand standards, recipes and systemsFollow food safety standardsPrepare food and beveragesAssemble and package orders and serve to guestsUnderstand restaurant menu including limited time offers and promotions and be able to answer guest questionsMaintain a clean and organized workstationClean equipment and guest areasStocking items such as cups, lids, etc at workstationTake orders at the Drive Thru or Front Counter POS and handle paymentsFollow speed of service standardsServe and communicate with guestsMaintain a guest focused culture in the restaurantCommunicate effectively with managers and coworkersMaintain organized stockroom and refrigerated areas

Required Skills and Experience

Works well with others in a fast-paced team environmentDemonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedProblem solving

Physical Demands / Working Conditions

Standing on feetRepetitive motion including bending, stooping and reachingLifting objects, ice, products, boxes up to 20 lbs (if applicable)Wearing a headsetWorking in a small spaceCompany Introduction

Founded in 1950, Dunkin' is America's favorite all-day, everyday stop for coffee and baked goods. Dunkin' is a market leader in the hot regular/decaf/flavored coffee, iced regular/decaf/flavored coffee, donut, bagel and muffin categories. Dunkin' has earned a No. 1 ranking for customer loyalty in the coffee category by Brand Keys for 14 years running. The company has more than 13,100 restaurants in 41 countries worldwide. Based in Canton, Mass., Dunkin' is part of the Dunkin' Brands Group, Inc. family of companies.