Position Title: Restaurant Team Member       

Franchisee Organization/Location: Triumph Energy

Reports To:  Restaurant Manager

                       

Overview:

 

A Dunkin’ Restaurant Team Member is responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

 

                                                                                                      

Responsibilities Include:

 

Follow Brand standards, recipes, and systemsFollow food safety standardsPrepare food and beveragesAssemble and package ordersUnderstand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questionsMaintain a clean and organized workstationClean equipment, service areas, and guest areasStock items, such as cups, lids, etc. at the workstationTake orders at the Drive Thru or Front Counter and handle payments (if applicable)Meet speed of service standards while delivering accurate orders to guestsServe and communicate with guestsMaintain a guest-focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areas

 

 

Education/Experience:

·      None

 

Key Competencies

Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focused

 

Physical Demands/Working Conditions:

Standing on feetRepetitive motion, including bending, stooping, and reachingLifting objects, including boxes, ice, and product up to 20lbs (if applicable)Working in a small space

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.