Position Title:  Team Member

Reports To: General Manager

Overview

A Dunkin’ Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

Follow Brand standards, recipes and systemsFollow food safety standardsPrepare food and beveragesAssemble and package orders and serve to guestsUnderstand restaurant menu including limited time offers and promotions and be able to answer guest questionsMaintain a clean and organized workstationClean equipment and guest areasStocking items such as cups, lids, etc at workstationTake orders at the Drive Thru or Front Counter POS and handle payments (if applicable)Follow speed of service standardsServe and communicate with guestsMaintain a guest focused culture in the restaurantCommunicate effectively with managers and coworkersOrganize and maintain stock room and refrigerated areas

Education/Experience:

None

Key Competencies

Works well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focused

Physical Demands/Working Conditions:

Standing on feetRepetitive motion including bending, stooping and reachingLifting objects including boxes, ice and product up to 20lbs (if applicable)Working in a small space

Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.