This role provides an excellent opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. As a Business & Ops Specialist - Team Member - Travel & Expense within the Global Supplier Services (GSS) Sourcing & Procurement team, you will have the opportunity to apply your critical thinking and problem-solving skills in a dynamic and challenging environment. You will work under the direction of the Business and Operations Manager, supporting Travel and Entertainment auditing activities. This role allows you to develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality, and offers the chance to propose and implement new ideas for process improvements.

Job responsibilities

Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly Respond to business and management ad-hoc queries in a timely manner Recommend process improvements to enhance efficiency and productivity Share data with Financial Stakeholders and Senior Management Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels Maintain a customer service-centric approach

Required qualifications, capabilities, and skills

Bachelor's degree in Finance, Accounting, Business Administration, or a related field Up to 3 years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process Proficiency in SAP Concur and SAP R3 ERP is essential Strong analytical, data management, and problem-solving skills Excellent interpersonal and verbal/written communication skills Forward-thinking with the ability to propose and implement new ideas Proficiency in MS Office applications (Word, Excel, PowerPoint)

Preferred qualifications, capabilities, and skills

Knowledge of SAP S4Hana and other ERP systems Practical experience in managing corporate cards (Amex, MasterCard, Visa, etc.) Capability to develop a vision and an actionable plan, emphasizing continuous innovation