Smoothie King Team Member Job Responsibilities/ Ethics and Values CUSTOMER SERVICE: We deliver an exceptional GUEST experience by greeting and engaging with every single guest! We welcome them, we have conversations with them as we are working, and we make it our number one goal to SERVE THEM……quickly, accurately, and with a friendly attitude. If we make a mistake, we own it! We remain positive in difficult situations! We rise above, apologize, and we make it right. Customer Service is the Heartbeat of our company, and we want team members who want to make a positive difference in somebody’s day! DEPENDABILITY/CONSISTENCY: Do you consider yourself dependable? Would your closest friends be able to call upon you for help if they needed it? We need dependable and consistent team members that show up for their scheduled shifts and put forth more than bare minimum effort. Can you be somewhere you are scheduled on time? Can you consistently fulfill any obligation that you have committed yourself to doing? Dependability is key for our organization, and we need team members we can depend on! SPEED: Blend and serve the perfect smoothie or smoothie bowl QUICKLY and within 3 minutes and 30 seconds! This is not a suggestion but a requirement! If you are looking for a slow-paced job where you can breeze by with little effort, this is not the job for you. We work FAST! We work with an understanding of our customer’s time, and we respect it. We work with a sense of urgency to quickly and effectively get the job done. COMMUNICATION: Communication is KEY AND MANDATORY for this position! We use a GroupMe app for communication and updates. However, regular phone communication with owners, managers, and other team members in a POSITIVE manner is crucial. CAN HANDLE STRESS: Team members MUST work under high pressure well and be able to juggle multiple tasks at a time. We work quickly, we work with authority to do the job well, and we all pull our weight to make sure the next shift is prepared and set up for success! If you get stressed out easily and overwhelmed, please consider another job opportunity. JOB DUTIES INCLUDE: Ability to show up on time for every scheduled shift with a willingness and positive attitude to work. Properly preps all product while demonstrating food safety. Completes store checklist during EVERY shift. These tasks include restocking, prepping product, dishes, CLEANING, and general upkeep. Remains calm, positive and levelheaded with fellow Team Members and Guests during high volume time Completion of all Online Training and willingness to complete additional training as Smoothie King Corporate rolls out new smoothies, offerings, and marketing opportunities. Qualifications Previous experience in food service or customer service is a plus! Ability to work in a fast-paced environment is REQUIRED AND ESSENTIAL Excellent communication and interpersonal skills with a focus on GUEST SATISFACTION Strong attention to detail. Ability to multi-task in high pressure situations with minimal supervision is required. Benefits Opportunity for career growth and advancement. 20oz Team Member Smoothie during every Shift. Comfortable Work Uniform- Company T-shirt provided. Compensation Starting pay: $10 per hour Opportunity to earn more through incentives and prizes! Company Introduction If you are interested in working in a fun and energetic environment while helping others become more health conscious, Smoothie King is the place for you! Smoothie King is the nation's oldest retailer of nutritional smoothies, vitamins, and nutritional supplements. Do you like incentives and prizes? Our team members have the opportunity to earn more money and work in a fun upbeat environment.