Overview: As an integral part of our Workplace Technologies team at CIBC, you will support end-user voice and networking solutions, focusing on a large-scale branch migration to Teams Voice.



Day-to-Day Responsibilities:



Shift Work: Begin shifts at approximately 6 PM, working 3-4 nights a week on-site, with the rest of the time working from home.

Project Collaboration: Work closely with vendors (Bell, Telus), and on-site technical personnel to ensure smooth operations.

Branch Migration: Assist in migrating 20,000 branches to Teams Voice, ensuring seamless integration and functionality.

On-Site Support: Arrive at designated sites, collaborate with on-site teams, connect phones, test 911 calls, and troubleshoot any issues.

Equipment Management: Track and verify all necessary equipment during the migration process.

DiD Migration: Oversee the migration of Direct Inward Dialing (DiD) systems.

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