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TEC Cost Optimisation - AVP

OVERVIEW OF THE DEPARTMENT/SECTION

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning processes including annual budget planning.

The individual will be responsible for leadership of the following:

Global Offshoring – Management and oversight of the EMEA Technology global offshoring plan, transitioning resources from high to low cost locations, including MUFG’s Indian centre of excellence, MGS. This requires close coordination with the Global Efficiency Office (GEO), Global IT Division and EMEA Technology Senior Leadership.

Cost Optimisation - Responsible for identifying and reporting cost saving opportunities across EMEA Technology and Securities International, ensuring Head Office targets are met. This requires facilitation of cost save analysis across the EMEA Technology Departments and wider entities, including US and APAC.

MAIN PURPOSE OF THE ROLE 

The primary focus of the role includes identification, analysis and tracking of cost saving opportunities across EMEA Technology. It requires a broad knowledge of the global offshoring process, as documented by GEO, and a good understanding of the finance mechanisms, budgeting and spend management across EMEA Technology. The role requires an ability to develop a close working partnership with C-Suite stakeholders and Global Directors, in addition to communicating complex financial summaries in a clear and concise manner. There is also extensive collaboration required with Finance, Resource Management, HR business partners and the Business Management teams for EMEA Securities and EMEA Bank, including regular liason with Head Office Tokyo partners for both Bank and Securities.

KEY RESPONSIBILITIES – Global Offshoring

Responsible for leadership and management of the multi-year Global Offshoring planResponsible for managing and reporting the overall and annual cost save impact of the Global Offshoring plan for both Bank and SecuritiesResponsible for creation and coordination of regular reporting to Global IT and GEO, most importantly the quarterly GELMResponsible owner of the monthly EMEA Technology Offshoring forum with the CIO and Senior Leadership Team, creating and coordinating relevant reporting and additional material for key topicsResponsible owner for EMEA Technology’s submission to the monthly Offshoring Champions Working GroupRegular cooperation with the Department Heads and respective business owners to identify future initiatives and support current initiativesResponsible for monitoring transition status reports provided by GEO and taking the appropriate mitigating actions where required

KEY RESPONSIBILITIES - Cost and Service Optimisation

Cost Efficiency & Cost Optimisation

Responsible for the consolidated reporting, collation and tracking of all cost saving initiatives for the EMEA Technology expense budget plan as well as the capture of new ideas and initiatives.Responsible for ensuring that controls and a reporting framework are in place so that each department has clear visibility on their targets and budgets.Regular working with the Finance business partner to ensure costs are being managed effectively.Responsible for ensuring reporting for EMEA Technology including budgets, allocations and actualsConsolidate and create reports for cost efficiency and cost optimisation plan, detailed quarterly updates plus interim as needed to senior audiences.Representation of the plan at senior forums and ownership for ensuring all related reporting is clear, accurate and timely.Responsible for ensuring all the relevant parties and meetings are setup at the required intervals, ensuring everyone in EMEA and Tokyo regions are informed.

KEY RESPONSIBILITIES - General

Risk Management

Identify key risks, assessing and mitigating those risks in accordance with the appropriate risk management framework.Monitor and control operational incidents, identify root causes and implement the necessary controls and processes to prevent a recurrence.

Culture & Leadership

Promote the MUFG values-led culture which is inclusive and diverse.Promote a dynamic, delivery driven culture that works alongside business units to provide responsive resolutions and value driven solutions.Find ways to strengthen working relationships with stakeholders, including business teams.Lead by example in building relationships across the bank and securities, establishing a stronger peer network and helping to strengthen collaboration. Build strong relationships with internal and external stakeholders to understand industry best practice, influence change and promote technical credibility.

WORK EXPERIENCE

Essential:

Proven track record of managing and delivering multi-year cost optimisation projects / programmesProven track record on delivering a standardised reporting service to C-Suite and MD levelExperience in managing teams located across the globe, including offshore relationships.Proven experience of managing complex plans, including comprehensive experience in risk and issue management as well as dependency management.Leadership and management within a global banking environment.Proven technology and planning experience and understanding.

Preferred:

Experienced in writing and implementing an IT operating model including financial managementComprehensive understanding of EMEA IT policies, processes and standards.

SKILLS AND EXPERIENCE

Functional / Technical Competencies:

Essential

Excellent collaboration and communication skills with C-Suite, MD level and subsequent grades.Excellent ability to manage and track multi-year financial plansExcellent ability to understand detailed, complex processes and communicate / visualise in a simple way to others.Ability to communicate complex technology concepts to non-technology stakeholdersAbility to understand technology services, systems and costsAn understanding of financial budgets, actuals, inter entity charging and global cross chargingAn understanding of global offshoring and the vendor procurement processExcellent analytical ability in order to identify further opportunities for process and cost optimisationExcellent conflict identification and resolution skills

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We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.