You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Process Risk Reduction Team drives the continuous improvement of Technology processes through targeted efforts to reduce operational risk and steps in when noteworthy issues or events occur. Risk reduction efforts can be identified through proactive monitoring for areas of opportunity, self-identified events, or remediation of gaps identified by internal and external reviewers. Such efforts are spearheaded by the Process Risk Reduction Team and are executed in partnership with other Technology teams that own the frameworks and processes under review

Additionally, the team services as an operational risk subject matter expert for the Technology organization.

Risk Reduction Managers know operational risk is a top priority for our business. You don’t just see the problem—you’ll drive the solution. You will be asked to:

Enhance Risk Mitigation Practices 

Enhance the control environment at American Express through close partnership with other Technology teams.  Identify and proactively flag areas of high risk for intervention (e.g. process evaluation, automated alerts for near-threshold breaches, etc.) Develop and recommend risk mitigation strategies to address identified risks Develop, implement, and document adequate process controls Perform on-going tracking, monitoring of progress, escalation, and governance of identified issues on a periodic basis Influence partners to achieve targeted levels of project oversight, controls, and compliance 

Provide Internal Consulting Services 

Provide guidance on controls and compliance, to key stakeholders Partner with the Tech Risk & Info Security Business Leadership Team to develop, implement, monitor, and report on appropriate control ratings and compliance ratings 

Evolve with Process Risk Reduction Team 

Document learnings from improving controls Adapt to change as the Process Risk Reduction team continues to evolve 

Requirements 

5+ years of experience in Risk Management or Audit; specialty in Information Technology or Information Security risk preferred. Bachelor’s or an equivalent degree in a related field is beneficial Relevant certification(s) such as CISA, CISM, or CRISC is highly desired Deep knowledge of process excellence, risk/control assessment data analysis, compliance, and internal IT control frameworks Strong problem solver with the ability to use analytical methods to affect change Strong project management skills to drive high quality, timely deliverables across a matrix environment and ability to influence without direct authority Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices. Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues Excellent written and visualization skills to develop and maintain relevant policies, procedures, and other guidance Ability to translate technical concepts to non-technical business leaders Broad understanding of information security and information technology disciplines and experience with technology control testing including interface inputs, reports, application security, business continuity, third parties, etc.  Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards is a plus Understanding of regulatory landscape while able to link threats to risk tolerance and control efficiency measures Proven ability in extending and maintaining strong relationships in a complex multi-national corporation Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done Knowledge/experience with GRC tools (preferably Archer) inclusive of reporting is beneficial.

At the core of Risk Reduction 

Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: 

Agile best practices (understanding the framework and how to apply new controls within such a framework) Emerging technologies (cloud, blockchain, GenAI, etc.) Analytical thinking (analyzing complex information and/or requests, and identifying the most relevant details) Process improvement Information & Operational risk management Collaboration Industry and company knowledge RSA Archer tool competencies Risk Assessments Stakeholder outreach, engagement, and partnership 

ORMCM

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.