Job Duties: Deliver solutions to the Oracle customer base while serving as an advocate for customer needs. Offer strategic technical support to assure the highest level of customer satisfaction. Create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. Serve as an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. May telecommute. (385.33254)

 

Employer will accept a Bachelor's degree in Computer Science, Engineering, or related field followed by 5 years   of progressive, post-baccalaureate experience in job offered or in a Technical Analyst-related occupation. Position requires:

Oracle database; High Availability products like Backup & Recovery and Dataguard; UNIX, Linux, and Windows; Working with complex database components like Exadata , RAC, ASM, Oracle Cloud Database (DBaaS), OCI; Resolving database issues involving DataGuard; Backup and Recovery, Recovery Manager (RMAN), and Data Corruption, Sharding, GDS, and GSM; SQL, PL, SQL, UNIX, Linux, Windows.

Career Level - IC4